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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new soundbar system in no time. The sound quality is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound-bar and Subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad men were knowledgeable in installing my sound bar and subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my tv and connected my surround sound and made it sound great very professional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ryan did a great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did an excellent job of installing our surround sound system and mounting a small TV. Explained our new system pros and cons.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Connected sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected an existing sound bar. Very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No Fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected and mounted sound bar excellent job. Still trying it out. Butt Sounds good…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Performed beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected the sound bar so that controls were easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad saved me a lot of trouble setting up my sound bar system!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A pleasant and smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and friendly. They installed a new sound bar and took the old one away to be discarded and all took place in a short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very knowledgeable and helpful, they did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steve did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely, Steve did a great job, would refer him to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did GREAT install on my soundbar!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who connected this soundbar were excellent - very professional, but also very personable. Answers my many questions - I wear hearing aids and wanted to know if this would help me hear dialog over the background music/noises. They assured me it had a dedicated speaker and it would. These two were so great they deserve a free pizza from their boss!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new sound bar, it looks nice on top of our entertainment center, the sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. So knowledgeable and helpful. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents connected everything and had it working before they left. I am a senior citizen - I didn’t have to lift a thing. Agents were knowledgeable, experienced, friendly, courteous, neat and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installed on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly. They ensured that everything was perfect. I could not have done this on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient in the service and ver polite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat and quick. Also explained how to operate-easy for me to understand. I was pleased of the service I received for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Attaching sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job setting up the sound bar. Works well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very informative when installing the sound bar to our television system.

    I would recommend this to a friend
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