Customer Ratings & Reviews

Installed and working tip top great! Great product, works for me!

they knew the problem because they had seen it before. They helped me find the solution. It works now.

Purchased a sound bar with my 75 inch television. Has great sound which is clear.

The agents were great at keeping us up on when they’d arrive, actually more then prompt but early! Allowed us to clean behind our stove before putting it back in place. Polite, professional, pleasant and a joy to have in our home, would welcome than back anytime, but hopefully not too soon, we appreciate our appliances working thanks. You have a fantastic team , keep them around, please!

Professional service , no hassles or complications, easy set up

Sound bar is Awesome! If you want that theater feel in your home. You must get this and the subwoofer.

My husband leaves electronic stuff to me, however since I have a broken leg we needed someone else to hook up our TV/audio and other electronics this time. Clint B. was extremely friendly, knowledgeable, and explained things clearly. Made sure everything was working as it should before he left, ran set up on the TV, connected to network/internet, was very convenient service at this time. The first TV was defective and he knew it as soon as he turned it on, he is very up-to-date with the TV models they sell and external equipment that you have.

Sounds great with my Sony TV.have had it since November.

I couldn’t have asked for a better installation team. The knowledge of the team was great. They actually sold me on other solutions (that i purchased), while performing the install. This is definitely a benefit they should keep under thr total tech program and not charge extra.

The techs did a great job connecting the sound bar. The sound quality is fantastic.

They installed everything right the first time.Very happy.

Damon exceeded all expectations!! Not only did he adjust his schedule to accommodate my needs, he was courteous and polite. I could have made it through the hardware portion of the install but his expertise was highlighted during the setup and integration between the TV and soundbar. He executed settings adjustments and conducted a tutorial that completed the Best Buy purchase experience! Damon is an huge asset to the Best Buy work force. Thank you!!

Geek squad came and set the sound bar up perfectly

Whatever equipment they needed to make my system sound amazing as it is is totally worth it. My old school speakers are thumping throughout the house

The agents were very helpful and mounted the soundbar as requested.

Geeks mounted my tv and connected it to the soundbar.

GS Agent was able to connect my new 4k tv & 4k BR dvd player to my current sound system, and am still able to use my universal remote.

We were quoted cost of $50 but charged $99.99 Also, told us the subwoofer was not working and told us to take it to Geek Squad - We have TOTAL PROTECTION - Geek Squad was HORRIBLE - this was summitted on another review - we have heard NOTHING from Geek Squad as a follow-up Would have reservations about using Geek Squad ever again - at lease in the Harrisburg East Store

Best Buy agents hooked everything up and the sound is fabulous!

The agents were able to complete the set-up for my LG soundbar. Sounds amazing and they did a good job.