4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose sound bar system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job connecting bose sound speakers and base sound system , working great.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad removed my old TV mounted the new one & connected the sound bar.All was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich is a terrific Field Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it all working when Rich arrived to verify my install and set up the Sonos mini subwoofer. He then went over the phone app and adjusted the sound outputs to our liking. He is thorough and is there to make sure we're happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job, were professional, neat and courteous ! Service was well worth the money to have them do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Their Work Well and Also Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paz, From the Geek Squad, got the sound bar and subwoofer working much more quickly than I had expected. He worked hard, had the knowledge, and the expertise he needed. Plus, he had the patience with me. But the bottom line, he did his work and did it well. If I need additional work on my electronics, I will definitely call the Geek Squad, set up an appointment and let them do their jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas that came here to install my. Soundbar were wonderful,cleaned up, and answered any questions I addressed to them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So happy to have a Geek squad for computer & T.V.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job connecting the sound bar. Love Best Buy's Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed everything correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the money. Soundbar installed by Geek Squad and perfect for our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are fabulous!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time and handled the repair/fix in a short time. Grateful for their knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was very professional, well informed about my products and did a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great balance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey and Rocco did a fantastic job balancing our new Sonos system sound to all living areas!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were worked well, kept calm and solved any problem they were confronted with. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad were great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhances sound of TV. glad I made decision to purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of new receiver to TV system. Everything works but I now have to use 3 remotes compared to the single one I used previously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with setting everything up. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Television and sound bar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service providers were very knowledgeable and professional in service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my sonos perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up speakers in appropriate areas to provide me with the best hearing range between all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and setup the TV and sound bar. Courteous, friendly, and knowledgeable. A week later I accidentally pressed a button that removed my Suddenlink app. I called Geek Squad and they were able to remotely control the process to restore my app. AMAZING! I ALWAYS purchase the Geek Squad protection for my items and I've used it on several occasions throughout the years. It's peace of mind for me because I'm NOT tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my TV was already mounted, the were very efficient with their time. Have always used Geek Squad.

    I would recommend this to a friend
Sponsored