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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed sound bar well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install went well and sound bar is working well

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable, pleasant and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service!!!! Geek squad were on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad arrived promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and quickly connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fanfastic Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up sound system quickly and explained how to use it. Sound is fantastic and the wireless woffer makes it even BETTER.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a tidy, quick professional job installing my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians were excellent and made every detail Was professionally done. I highly praise their work ethics.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs connected the sound bar and it sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my sound bar working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got my sound bar working quicker than a snap excellent job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loooooooove it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect addition to my TV mounting!! The sound is amazing, just so pristine. It looks so classic with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, they did an excellent job, work great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv was wall mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Antar were polite. Worked quickly Antar went out of his way to return to fix glitch with the system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Connection successfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my beam and connected to my remote with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st time everything didn't get set up all the way, but they came back out free of charge and got it right, good service overall, friendly technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was prompt and Hooked up the sound bar quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed speakers in 30 minutes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised it didn’t take that long to install subwoofer,speakers and sound bar in a short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of new TV and audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install my new TV because it was so large and heavy. Installation done quickly and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar Adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. On time and professional. Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad solved sound problem on our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were very good and professional. Sound is good now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for Soundbar was done and could not be more pleased with the sound.

    I would recommend this to a friend
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