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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    they adjusted the sound bar it is great now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound was bad so they just fixed it now it is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Christmas purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. Easy installation. Works well with Samsung TV...

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad connected my new TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great! Very knowledgeable and listened to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed my sound bar professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed, tested and cleaned work Area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad marantaz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh did a great job. He was very professional and kept me advised of his planned arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and take away old tv for recycling.Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Set up Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of new receiver to a home theater system was done and conducted in a professional manner. There were no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad appointment schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep did a wonderful job setting up my Geek Squad appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got Bose sound bar working quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got Bose sound bar working quickly. They were on time and very professional. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geekman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful in showing me how to use my remote and connecting my sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Eric

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just installed yesterday, but it sounds great.. Eric was incredible. made all work & cleaned up after himself

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AVR setup by Geek Squad of my new surround speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service with my installation of sound bar and speakers! Love the sound!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had the guys at Best Buy install, great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned several sound bars in my past, the unit checks all the boxes....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Sound Bar for my Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought a sound bar to go with me new TV. Sales person was great and offered me the right option for the size of my room. Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my soundbar correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung HW-Q600A soundbar was installed quickly and correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my sound bar and tv perfectly!! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician worked quickly and efficiently... sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. Respectful and courteous staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in ,hook up the bar and left He was very polite and new what he was doing

    I would recommend this to a friend
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