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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar Connect by the Geek Squad, staff did an outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did perfect job to install sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound//looks good // excellant sound///////

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed Bose Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did excellent job installing Bose Sound Bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. The team did a great job hooking everything up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was mounted quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted quickly and efficiently. Made sure all devices were connected and working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of problems with the sound bar. The Geek squad came out several times, but it was working properly when they were here. They were very professional and check everything out. They came back and replaced the sound bar. Been working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad is amazing and set up our sound bar quickly. And he took the time to explain the operation and how to maximize our viewing with the new sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio setup without a glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad expertly set up my new TV and Ultra 4K with my existing surround sound. Calibrated the speakers and it sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived right on time and did an great job unpacking and setting up my soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installed with tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv and sound system with all devices and showed us how to use it all. Very neat with installation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Denon is top-notch with Geek expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad expert put together an excellent sound system incorporating a new Denon Unit with existing speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great help with my tv problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooking up my new sound bar to my tv proved to be more complicated than I thought. The Geek Squad was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was awesome thank you it was quick and painless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar set up went smoothly. Our person was very patient and took his time explaining the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tech set-up my sound bar efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech unpacked the sound bar and set it up. He was knowledgeable and had the unit up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad setup my system quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the b geek squad wa a very professional and had my system reconnected in a short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional and through service presented by Seth!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    pre arrival calls to the handshake, professionAl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the pre arrival calls to clean up the men were professional. My tv and soundbar are perfectly hung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service/Installation team was great, answered our questions and took their time in setting up our older sound system. They made sure everything worked and double checked before leaving. Saw one of them at the store the next week and he asked how everything so going with our TV, nice customer service.

    I would recommend this to a friend
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