Customer Ratings & Reviews

The Geek Squad installed a soundbar on my TV. They were knowledgeable and friendly.

Installation was good, had trouble making it work with existing system.

The squad connected all my devices and explained everthing

Not sure which review this is for as the geek squad has been to my house at least three times. Good points is they try and make you happy, bad thing is they leave a message on phone and tell you to call them but when you do they do not return call so that defeats the purpose of leaving message. If you are not going to do what you say you are going to do then do not offer service. also not sure why it always takes a week to get out to home to do service. from my buy experience to happiness with all the services i paid for was over a month. cheers

The installers were very professional and knew what they were doing. Our surround sound has never been better

Geek Squad hooked everything up. Sounds great!!!!

The agents installed, connected all devices while explaining functions of each remote. Extremely satisfied.

Installed in a matter of minutes, very polite and knowledge installers, asked and answered my questions.

The squad did a great job installing and calibrating our new sound system along with our new TV.

Easy-to-use and connect to our television. Great quality for the price

mounted and made sure it worked properly, showed up on time

Bill came over and got the ball rolling on our job. Because we built all hardware into a ventilated hall closet we needed to talk to equipment with my phone. Nate came in for install and did a very neat install. Wire ties, with wiring trimmed perfect basically a professional install. He set up Sonos app. on my phone and EXPLAINED how it all works. We will be using the Best Buy store and Geek Squad this fall to update a couple more speakers and help us with TV options. Great Job Guys!

Great guy's did a bang up job installing our sound bar to our T.V.

Their guy helped me with easy to understand instructions on how to set up and operate my new TV.

The installer was knowledgeable and friendly. Helped in areas probably outside his scope of my order and it was greatly appreciated!

Excellent service. Easy appointment and the bar works perfectly. I can now hear the TV.

Our 5 major kitchen appliances and our washer and dryer, 3 TVs, TV stands, an iMax, an Apple Book Pro 16, and an iPad are all covered by our Geek Squad protection plan. Each time I needed a repair or an answer to a question, I was given excellent service by the young techs - both at the store and during in-home visits.

Geek squad showed up on time; were very helpful answering questions and completed installation in record time

Sounds good. Better than without Price was high Geek squad worked well.

Always use the geek squad for my Best Buy purchases, Reasonably priced and highly efficient. They always explain everything as they are installing.