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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 183 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 183 reviews
  • Rated 5 out of 5 stars

    Geek Squad connected Computer to Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was professional, knowledgeable and patient .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer tuneup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer tuneup went well, except my default browser was changed from Chrome, which I did not ask. Because of that I failed to join ZOOM meeting - clicking the link, it was rejected. I don't know how I fixed that. It is OK now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed our computers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas Laborico fixed our computer. Very helpful and polite to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad , Brock, helps me & my wife.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brock Elsmore always fixes my computer the first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SCREEN SAVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent made correct adjustments for Screen Saver for both my new PC's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agent came, was very professional and explained how to clean a part of the electric ignition that I did not know was part of of the stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS WERE VERY KNOWLEGABLE EVEN THO THEY CAME FOR A TV ISSUE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievably efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent individual very polite very knowledgeable very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BESTHELP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gal you sent was knowledgable, friendly and well proteced with her mask, etc. Thank you for sending her. She was happy to help me. ZZ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad install my printer and connected all my devices and check my computer to see if every thing was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Julie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. I am not up to date on working the setting and you are a BIG help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeat of previous response...as always Will w/Geek Squad perform excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad representative was great and profession

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to get my Computer to connect with my printer as I did not know the steps to take.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the help in connecting new components - they are always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antony and came and fixed my computer. He is an excellent person. I am extremely happy with his services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service completed efficiently.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has always been reliable, speedy and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and fixed everything right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician was excellent. He did a great job tuning up my computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer help difficult

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is terribly hard to connect with via phone. We were almost scammed by a caller responding to a call or an email message (not sure which because we did both) we made to have a tuneup. The caller said they were Geek Squad and at the end wanted over $1000 in a “check” scanned to them. Not happening! I do not want over seas call centers when I call Gerk Squad! Don’t trust them any more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful they explained everything they were doing so I could understand

    I would recommend this to a friend