Customers are pleased with the Add-On Computer Tune-up, especially the overall performance of their computers after the service. Customers also appreciate the computer speed, easy setup, and the knowledge of the technicians. However, some customers have reported difficulty connecting with support by phone.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 184 reviews
Rated 5 out of 5 stars
Geek Squad restored my computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Squad member cleaned up my computer. He was quick and efficient.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad connected Computer to Printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The person was professional, knowledgeable and patient .
I would recommend this to a friend
Rated 4 out of 5 stars
Computer tuneup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Computer tuneup went well, except my default browser was changed from Chrome, which I did not ask. Because of that I failed to join ZOOM meeting - clicking the link, it was rejected. I don't know how I fixed that. It is OK now
I would recommend this to a friend
Rated 5 out of 5 stars
fixed our computers
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thomas Laborico fixed our computer. Very helpful and polite to us.
I would recommend this to a friend
Rated 5 out of 5 stars
Very professional
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek agent came, was very professional and explained how to clean a part of the electric ignition that I did not know was part of of the stove.
I would recommend this to a friend
Rated 5 out of 5 stars
SCREEN SAVER
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad agent made correct adjustments for Screen Saver for both my new PC's.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad , Brock, helps me & my wife.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brock Elsmore always fixes my computer the first time!
I would recommend this to a friend
Rated 5 out of 5 stars
B
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
AGENTS WERE VERY KNOWLEGABLE EVEN THO THEY CAME FOR A TV ISSUE
I would recommend this to a friend
Rated 5 out of 5 stars
Unbelievably efficient
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent individual very polite very knowledgeable very efficient
I would recommend this to a friend
Rated 5 out of 5 stars
BESTHELP
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Gal you sent was knowledgable, friendly and well proteced with her mask, etc. Thank you for sending her. She was happy to help me. ZZ
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad install my printer and connected all my devices and check my computer to see if every thing was working properly
I would recommend this to a friend
Rated 5 out of 5 stars
Julie
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this service. I am not up to date on working the setting and you are a BIG help.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad representative was great and profession
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was able to get my Computer to connect with my printer as I did not know the steps to take.
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Antony and came and fixed my computer. He is an excellent person. I am extremely happy with his services.
I would recommend this to a friend
Rated 5 out of 5 stars
Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Repeat of previous response...as always Will w/Geek Squad perform excellent service.
I would recommend this to a friend
Rated 5 out of 5 stars
good service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
love the help in connecting new components - they are always helpful
I would recommend this to a friend
Rated 5 out of 5 stars
Service completed efficiently.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad service has always been reliable, speedy and efficient.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed my computer!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very helpful and fixed everything right the first time.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad did a great job.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Your technician was excellent.
He did a great job tuning up my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad very helpful
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad was very helpful they explained everything they were doing so I could understand