Customers are pleased with the Add-On Computer Tune-up, especially the overall performance of their computers after the service. Customers also appreciate the computer speed, easy setup, and the knowledge of the technicians. However, some customers have reported difficulty connecting with support by phone.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 184 reviews
Rated 5 out of 5 stars
Printer set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Noah Brooks was great . Knows his work very well. Very proficient
I would recommend this to a friend
Rated 3 out of 5 stars
Computer help difficult
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad is terribly hard to connect with via phone. We were almost scammed by a caller responding to a call or an email message (not sure which because we did both) we made to have a tuneup. The caller said they were Geek Squad and at the end wanted over $1000 in a “check” scanned to them. Not happening! I do not want over seas call centers when I call Gerk Squad! Don’t trust them any more.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service from geek squad, fixed our issue with Wi-Fi dropping
I would recommend this to a friend
Rated 5 out of 5 stars
Internet help.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad did a great job on my desktop.I would highly recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
New Printer not printing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The second time coming was a charm. The Geek Squad solved the problems of the new printer not printing.
I would recommend this to a friend
Rated 5 out of 5 stars
Agent solved problems quickly & courteously.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Enjoy seeing Alex and appreciate his courtesy and knowledge.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They always do a great job fixing our computers, and, are always nice, and, friendly.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed electric stove
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation of electric stove was excellent. Courteous, knowledgeable about improper connection;.
I would recommend this to a friend
Rated 5 out of 5 stars
Love geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad was help and solved my issues quickly . I appreciate them
I would recommend this to a friend
Rated 5 out of 5 stars
Printer setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Did a great job and did it quickly,.very good service
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Devin sid a great with out service on the ring doorbell.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Rocks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great in-person service call to clean up our PC. GEEK SQUAD TOTAL PROTECTION is well worth it.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad installed my scree protector
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the geek squad is the main reason I buy from Best Buy, They are awesome.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek!!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great job, just what was needed! Great customer service/support.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad performance
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Service performed in a timely manner very professional
I would recommend this to a friend
Rated 5 out of 5 stars
Desktop to printer wireless communication fix
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was knowledgeable and polite and fixed quickly
I would recommend this to a friend
Rated 5 out of 5 stars
great visit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
printer, came in and set it up, demonstrated, very helpful
I would recommend this to a friend
Rated 4 out of 5 stars
Set up printer and evaluated old desk top.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech was helpful and considerate. What more can I say.
I would recommend this to a friend
Rated 4 out of 5 stars
help with computer and television
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They always help me and are very nice in the processes
I would recommend this to a friend
Rated 4 out of 5 stars
It works again!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.