Customer Ratings & Reviews

My thermostat was improperly installed, which cause my HVAC equipment to malfunction I am very displeased with my service.

New thermostat works great and easy to use with app

Product was easy and fast to install works great. I was glad to have the geek squad install and not have to worry about.

Made the install quick and seamless and looks great

Again, the Geek Squad did a great job with another installation for us. Very professional, quick, tidy and explained everything to us.. Have had no problems with it and is working fine.

Fast service, very professional and helpful. Geeksquad always comes through.

The agent installed 2 Nest thermostats, making sure all connections were in place. Great instruction and explanation of the thermostat features. Works great.

I love the Nest. I can track what is going on any place in the world. The Geek Squad did a good job.

The thermostats were completely done only 2 out of 3 , but i was charged for 3 thermostat installation. I hope bestbuy can fix this for me quicker.

Excellent easy service, installation worked very well

Solid product, good quality. Techs were knowledgeable and helpful.

Techs came and installed easy and clean. Explained how to use the product.

Awesome for short money, easy to navigate, highly recommend.

This is so worth $200 a year. Sure you have to buy items at Best Buy but they setup everything and were so friendly. I saved at least a few hours just my first day!

The intial set up was good but shortly after it quit working and I have never been able to successfully get it reconnected to the wifi with out disconnecting the entire thermostat and starting over. Best buy/ geek squad will not come back out to do that without charging alot of $. So I am left with using it in manual mode only.

The instillation was quick and easy. The technician was on time and very helpful.

The agent who installed our Nest thermostat did a great job. He was invested in making them work despite some initial difficulties with our house electrical units.

This is so wortg the money paying for if you buy alot from best buy you get your moneys worth for sure

Does not work. Will not stay connected to Wi-Fi and screen info disappears. Our home was extremely hot as a result of ecobee malfunction and the Geek Squad could not come for 3 days

Geek Squad installer was on time, friendly, professional and courteous. He walked me through how to use the devices and made sure all my questions were answered.