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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27 reviews

Rating Filter

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 5 out of 5 stars

    Take the old away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just leave it to the pros as they take care of it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than doing it myself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had the Geek Squad to handle this stuff - work done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home consult was well worth doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew came to do all the installations. Gret job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when u can get in touch with them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Geek squad when they came. I am having difficulty getting further help

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Strong enough to even give the basic channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This indoor antenna was not sufficient to pick up even the basic channels. The salesperson in the store apparently did not know enough about them to give me more information and I didn't know enough about an indoor antenna to ask questions. I guess I relied to much on the salesperson to be knowledgeable enough about the product to ask me questions about the area that I live in and what I expected to be able to watch.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We could certainly understand how frustrating it must have been to get home after purchasing the "right" antenna, only to discover it wasn't picking up even the basic channels. We're disappointed to know that this is the case and I'd welcome you to return to the store and speak with a manager to discover other antennas that might work better for your area!

  • Rated 1 out of 5 stars

    poor quality after the sale! and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not getting good reception at all on my new Home theater system. Overall not a good move on my part.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antenna was not mounted properly in our attic.

    No, I would not recommend this to a friend
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