Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1357 reviews

Rating Filter

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,357 reviews
  • Rated 5 out of 5 stars

    Fabulous!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv above the fireplace and connected all the other devices. They connected all the devices behind the tv and made sure that we were happy with its placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had the Geek Squad mount and set up our TV for us. They made sure we understood everything about the TV before they left. And were very patient and knowledgeable for all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents efficient and professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional . I thought they may have some difficulty replacing the 55 inch TV with the 65 inch TV but they replaced the TV in less than 5 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional work by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was very neat, very professional in mounting TV over fireplace. Used booties on shoes, drilled over a baggie so as not to make a mess. I was very impressed with how helpful and clean they were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted over fireplace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided excellent service and perfect measurements and balance when putting the TV in the perfect place over the fireplace, very happy with the service done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A third party installed my TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer from the 3rd party installed my 55 inch TV perfectly, programmed it without issue, explained the functions and didn't leave until I was comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Technicians were Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two service techs that installed my T.V. mount were awesome, installed my mount in under two hours and showed my how to connect my soundbar with ease. The Geek Squad knew their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome...arrived when they said...mounted my 60inch over my fire place ...made some jokes and even fixed my antenna...loved them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad service provider was professional and not only answered all my questions he followed up those questions with information that I found most helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad understood why we changed mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided not to destroy the beautiful facade of the fireplace with a television focal eyesore. Thank heaven Geek Squad/Total care had alternative plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Brian was prompt and explained everything that he was doing and why he had to mount the TV a certain way over the fireplace and it was installed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I used Geek Squad!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my new tv above the fireplace were professional and courteous! They answered all of my questions about my new device and made me feel good about my new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Jacob were great. The mounted my TV and connected my devices along with fully explaining everything. Also made sure I was satisfied before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Geek squad has always been awesome in everything they have done for me over the past four years highly recommend them for all your computer security and Home installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in with their expertise and I had to do literally nothing. Everything was done with extreme professionalism and it took about 1hr, maybe less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came to our house to install the Samsung TV were very knowledgeable, very polite, and efficient. They were patient in answering our questions and explained things clearly for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A professional and clean job!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and connected all equipment. Everything was centered and wires hidden. Even hauled away large TV box and other installed equipment. Nice touch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install made easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers made it look easy. I wanted nothing to do with trying to mount our large TV over the fireplace. It looks great and it definitely looks like it was professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, We are very very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS DID A WONDERFUL AND VERY PROFESSIONAL JOB IN MOUNTING MY 75 INCH TELEVISION. THEY MADE EVERYTHING WAS WORKING PROPERLY AND ASK IF I ANY QUESTIONS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing a 55" TV above the fireplace. The staff is very knowledgeable and the installation was perfect. I highly recommend them to anyone.

    I would recommend this to a friend