Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 43 reviews
(43 customer reviews)to a friend
Rated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would always pay to have the Geek squad do the install. Very professional and always clean.
I would recommend this to a friendRated 5 out of 5 stars
very easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad made the sound system installation look easy. Would use again.
I would recommend this to a friendRated 5 out of 5 stars
Amazing 3D technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.incredible, high-quality 3D entertainment experience. I would recommend it with all my heart.
I would recommend this to a friendRated 5 out of 5 stars
Super service easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great hookup of network audio device for us - quick and easy and good instruction
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service is great. Well worth the cost. Very professional and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Product works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the network device. Geek Squad installation was exceptional
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once again geek squad has great service and I can't complain
I would recommend this to a friendRated 5 out of 5 stars
Great product for value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what we wanted it to do. Easy to install.
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect work on a complex situation, truly knowledgable
I would recommend this to a friendRated 4 out of 5 stars
Was very helpful in getting the system up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was very knowledgable and arrived in a timely manner
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Person was very knowledgeable and polite. Great service.
I would recommend this to a friendRated 4 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy team does an excellent job with installs when needed
I would recommend this to a friendRated 3 out of 5 stars
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My installation is not complete. There is still some finishing work to be completed.
No, I would not recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sean was outstanding. There were several issue that took some time to resolve and Sean solved every issue and completed the job. Sean appeared to be very knowledgeable and experienced in working with the installation of our audio system.
I would recommend this to a friendRated 5 out of 5 stars
Good Goin' Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an absolutely perfect installation of our new Sonos system. The primary installer was very knowledgeable about Sonos and helped me learn the features and operation as the installation progressed!
I would recommend this to a friendRated 5 out of 5 stars
Stuck with us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was terrific. We were trying to update our in house sound system and it took their expertise to make it all fit together. They stuck with us until it was just what we wanted.
I would recommend this to a friendRated 2 out of 5 stars
They messed up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took them almost a month to install my receiver Yamaha to my in home speakers The receiver was faulty initially and they finally had to get their supervisor to come out to fix the issue Took way too long
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .A month is a long time to wait, and I apologize for what's clearly a disappointing experience. Our team at 1-800 GEEKSQUAD (1-800-433-5778) would be happy to help with any remaining questions or feedback. If that service was purchased through a local Best Buy, you may wish to speak directly to a store manager about your purchase.
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squared are really good hardworking knowledgeable people. You can't go wrong using their service
I would recommend this to a friendRated 5 out of 5 stars
very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad helped me to understand the options on all of my new equipment.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, efficient and excellent work. Will use again!
I would recommend this to a friend