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Customer reviews

Rating 4.9 out of 5 stars with 60 reviews

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98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 60 reviews
  • Rated 5 out of 5 stars

    Everyone needs a Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech installed Windows 10 over Windows 7 without any problems. Reinstalled my backup files and checked that everything was running perfectly before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the services provided by Gary Llewellyn. He is professional and detailed in the services he provided. I will request Gary should I need Geek Squad services in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but great luck with the Geek Squad. Show up on time and go about their business quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded by very old PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew upgraded the old operating system to Windows 10. saved all data and showed me a few special short cuts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade older HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced windows 8 with windows 10 Replaced old files- ran test on new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of a new OS system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the Windows 11 OS to my new dell laptop and connected to all my office devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was amazed at how fast the new computer and prin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was in time, knowledgeable and efficient. My computer and printer were up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KATELYN FROM SPECTRUM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very patient and polite, during time she connected my compter tower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brynn and the girl that came with her did a fantastic job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my 2 computers effeciently.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repaired my 2 computers efficiently, unlocked one and got other one to reboot up after it was frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent service by Ryan Kennedy, Geek Squad agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REPLACE OLDER PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once cartridge setup was corrected, I was satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for doing a good job, and keeping me informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, & very helpful. He took time to explain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer care and the tech was on time. In fact a little early

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD CONCEPT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVEN THOUGH THE CONCEPT IS OUTSTANDING, IT DID NOT WORK WELL FOR MY PARTICULAR NEED.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good service, bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allen talked me through my problem on the phone. I have a separate number pad for my new Mac Unfortunately, it only works when Allen talks to me on the phone. When I turn it on when I'm by myself, it refuses!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad doctors cured my virus infections.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC was not acting like it used to. My PC did strange things that I did not command. Now my PC is well behaved. The Geek crew reloaded Windows after cleaning my hard drive of several viruses. When the geek squad arrived they spent a few minutes observing they came to a conclusion that My PC had several virus infections. Now peace is restored in computerland.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad fixed my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my computer up and running again. I could do nothing on it before he started. It just kept flashing and wouldn't let me do anything. He was a life saver. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and helpful….!,

    I would recommend this to a friend
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