Customer Ratings & Reviews

Was a big help to us .I couldn’t have done it without them.So much help.They know what to do .Made it look so easy. Answered all our questions geek squad was so good to us got the job done and no time best investment I have made in a long time thank you

On time and knew what needed to be done in a timely manner.

Uriah is technically proficient, friendly, sensitive to being in a home during COVID-19, fast and efficient. He allows time for questions and overall goes the extra mile to deliver quality service. Recommend him highly and hope to work with him again in the future.

Very professional and knowledgeable crew. I would like to compliment for providing me with exceptional service and the instruction given as well.

As far as we know everything is working great thanks!

I had Webroot for several years on 1-desktop and 2-laptops. Very pleased with security for all of them. I contacted online chat and received great support too. I even renewed yearly. I recently replaced Desktop due to age, when I purchased new one I had Webroot installed before I brought it home.

Mike Vargas was our tech who set up our Google Wifi Mesh System. He was on time and called before he arrived. He was very professional, knowledgeable and explained everything so we can understand it. We will definitely use Geek Squad again.

Excellent customer service! The rep went above and beyond what was requested and made the install process extremely easy and efficient!

The folks in the store told me how to set the system up! I completed the system setup and it works well

Eric did an outstanding job in getting our tvs set-up correctly. He made it easy for us to understand the mess system.

Who speaks one that came to my house to set up antenna was very professional. They put on shoe coverings and ask the right questions advised me where to put the antenna.

I am so glad that I waited four days to get my phone transferred to my new phone! He was wonderful and he told me how my new phone was different from my old phone! I am so grateful!

This is the best thing you can do! Why take hours of trying to do things you have no idea of doing when you can pay a small amount and have the Geek Squad do it in minutes!

Great job as always. It took many tries to get everything set up properly. The installer was extremely patient and took his time until the system finally decided to cooperate.

Very satisfied with the Geek Squad and their dedication to get everything set up correctly. Have had some problems with the laptop but they have continued to get a solution to solve the issues Definitely will continue to use the support for the future,very friendly and professional.

Mike Sinchioco is a wonderful agent who has helped me twice. He is professional, patient, and kind. he explains computer services very well. i will request him every time and keep geek squad next year also.

Because of connectivity issues which occur less than 12" from the router, I purchased a wifi extender, hoping it might help. The technician was able to properly install it, and brought my system up to date.

We are happy to have used this service as neither my husband or I would be capable of setting this up. Our Geek Squad Guy Justin, was very helpful, friendly, quick & explained things in terms we could understand.

Geek Squad arrived on time to set up my new Orbi Wifi system and Netgear modem. During the setup, there was an issue with the cable company that the Geek Squad helped me to resolve. Their customer service was greatly appreciated.

The agent (Umar) installed the eero wifi extender to my home.