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Customer reviews

Rating 4.7 out of 5 stars with 361 reviews

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94%
would recommend
to a friend

Customers are saying

Customers praise the Add-On Home Wi-Fi Setup for its overall performance and successful completion of the task. Many customers appreciate the connectivity, mentioning that all their devices were successfully connected. Additionally, customers value the ease of use, highlighting that the technicians took the time to explain how to use everything.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 361 reviews
  • Rated 5 out of 5 stars

    Everything is awesome in my business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Geek Squad to install wifi extenders - HAPPY! I have yet to have had a bad experience with them doing an install before. Will probably continue to use them for future installs after purchases made at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the Ring alarm system installed with an additional camera for the back of house. Yesterday I had a third camera installed that covers the front gate so I should be well protected now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employee who came out was excellent. Couldnt hqve asked for a more knowledgeable person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restoring wifi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful service which never disappounts. Your rep Matthew Weimer was exceptional, very knowledgeable and educational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wnderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job mounting and hooking up my tv and stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, professional and explained all about the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some Geeks are better than others.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Geek seemed good, but ran out of time and did not follow up to schedule me another one. Second one good, but could not complete job until we upgraded internet service. We should have been told that during our free in home sales pitch. Waiting for our third Geek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christi is the best geek squad person the store has. I had purchased one item from the store and spent an additional 500 dollars with her. She explained everything in depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me lots of time and frustration!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about the utility of using Geek Squad. Now I am! Friendly and professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and set up my net work hard drive for me. Agent Price is a great guy, Knows his stuff. Did a great job, I am very happy with the work done by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful change over to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found Adam Buisman very helpful in handling all my questions and concerns about installing a new computer and it's new systems. I'm pretty much operating back to par now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV, antenna, modem, and router was set up without issue. We liked our Geek. Thought he was awesome. Best of all we said goodbye to cable and that large cable bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Good start to finish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the consultation to the install, was an excellent experience. Tech was even running behind and did excellent job of letting us know his status

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Agent installed my computer and printer timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed my computer and printer timely, showed me some operational basics of both, which was helpful and was patient and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar and Ben were amazing! Super all around! Really impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon fire and harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex set up by new Amazon fire stick and then updated my Logitech remote to accommodate all my devices. He explained everything as he performed the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super. Thank you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Thank you! Very knowledgeable and friendly. We recommend and endorse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shown and explained everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solomon installed our Ring system very quickly and explained how it worked on my phone. All went well and like I said, quick! Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer and printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great help, on time and provided great advise. Great help in setting up my new computer and printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought audio a few year back and never could figure out how to set up properly , tech came in and set up audio to sync with tv

    I would recommend this to a friend