Customer Ratings & Reviews

Agent set up printer and made sure I stood all about it. Ensured it was working properly. Awesome agent.

timely and good instructions on how to use. very knowledgeable

it work very good but if I can practice well I believe I will have more confidence

I appreciated the professionalism of the team that came out to help me with my computers.

Geek Squad agents installed our printer, scanner, fax. This saved us a lot of grief as we are not techs. If you are tech challenged, highly recommend the service.

Printer works great no issues. Easy to understand directions from geek squad

Tech. was able to set up the printer with the 3 computers. He tested each machine to make sure all worked well.

The young man from the Geek Squad did a fantastic job setting up our new laptop and printer, as well as my tablet. He was friendly, informative, and knew his job thoroughly. I would recommend him for any future work to be done

Squad member Adam called in advance, arrived on time, resolved my problem quickly. The printer was set up correctly, but I didn’t know how to send scans to computer or email. He sat me down and taught me quickly. Made me do a couple of tests, I learned.

Your technician has connected both of my computers to one printer and copier so I can print from any of my computers with no problem. He was very knowledgeable of his work and did an outstanding job. He also fixed my files on my desktop and placed into one file.

The agent made certain my new computer communicated correctly with my existing printer. He showed me how to print documents and sure not only that the device worked but that I knew how to use it. He was very patient and understanding of my limited computer skills.

Pleased with installation service and helpfulness. Would recommend them.

Jay, the agent , set up my printer to my desktop and made sure it worked the way I wanted to use it. He was respectful, nice and did a great job. He did a little above and beyond what I had requested.

The People I spoke to were very nice. They were also very accommodating. I'm new to computers and they handled all my problems quickly. If you're having trouble, I would definitely recommend giving them a try. I know I will.

Friendly efficient and prompt. All functions explained perfectly.

I did something with my laptops and desktop after which I couldn't print on any device. The agent was efficient and fixed the problem. All is right with the world once again! Kudos to the agent.

The agent connected my laptop to the WiFi network and made certain I was able to access the printer to print and scan. He was personable & helpful.

Nice to let somebody else setup. Had issues with old laptop connections. New one worked.

This went quickly . Had him use direct hook up without wifi.

John was very good in getting my new computer and the new printer to talk with each other. I had some slow modem problems that he did investigate. He helped me a lot with passwords. Very knowledgable and pleasant to work with. He never rushed me.