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Customer reviews

Rating 4.1 out of 5 stars with 130 reviews

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81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 130 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Precise and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Keith were precise in their installation and measurements. We appreciated their expertise and professionalism!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad install d projector mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech membership is worth every penny! Stephen was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are fast professional and very clean I would like to see these guys do my next project next time I need a TV installed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Work - Not so Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and installed my screen and found out it had a small rip in it so they told me what I needed to do to try and get it replaced. The technician also said to email him direct if I had any issues getting it replaced and he will work his magic. Well, I had trouble so I emailed him and he replied that he would take care of it and to email back if the store doesn't reach out to me in a week. the week went by so I emailed him back and no answer. Emailed him a second time and no answer. Had to call the store and the store wanted me to pay for a new screen so they can ship it to my house and then they would return it once they installed it. I refused that so they shipped it to the store for geek squad to pick it up and install it. 2 weeks go by and I call back and geek squad tells me there it will be a week or 2 when they can come out so in all I had to wait 2 months for the replacement screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad? Genius Squad! These guys are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing. I cannot believe how great a job they did. I would not only use them again, but I am recommending them to friends. Don't ever do it yourself when you can hire them to do it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    The only part of my install that went right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is ONLY for the screen install. The 2 man team put together and hung my 100" wall mounted screen in about 45 minutes. Screen had no wrinkles, was centered properly and hung level.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    BEST BOYS from BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional crews projector screen mounting.creen mounting

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Rehung projector screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar is the best. Fixed my problem when two other techs could not.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did excellent job setting up projector, screen and receiver for home theater!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    excellent job getting the projector ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job getting the projector in place and setting up our media room

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Installed the Projector Screen Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembled the Projector Screen and mounted it on the wall. They took some time but installed it perfectly..

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up on time and did a great job putting up my screen. They were professional and the work was top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    great ,respectful techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my elite projection screen assembled and mounted by geek squad. They sent two techs , one with 15yrs exp, both were polite and sociable . Install took two hrs and was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Theater Screen Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing a Screen Innovations Zero Edge screen in my theater. Very happy with Geek Squad's attention to detail and fast work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install. Team was professional and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a great job - we had to do some cleanup afterwards, but everything was working and we were pleased with the result.

    I would recommend this to a friend
  • Cons mentioned:
    Screen alignment

    Rated 3 out of 5 stars

    Short throw projector screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was mounted upside down on the frame and installed that way on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and the Best…installers are very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector Screen Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers worked with us to get the projector screen mounted exactly where we wanted it, despite odd geometry with the wall and ceiling. They also calibrated the screen for us to deploy to our desired height.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad installed my equipment quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my projector perfectly. Great work!

    I would recommend this to a friend
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