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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 183 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 183 reviews
  • Rated 5 out of 5 stars

    Service with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, knowledgeable technicians. arrived on time and addressed issue immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked and tuned up our computer system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was so professional and kind. He completed the work and was patient to answer all of my questions. He did things for us that I felt was above and beyond what was expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an exceptionally good purchase. I am glad that I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally -- Success!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlo was finally able to fix my computer. He was very professional and explained how to handle the complex issues I couldn't navigate. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad revitalized my AIO computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad techs were friendly, courteous, and had knowledge of tuning my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the home visit and the great Tech Austin he explained clearly what he did and what steps I can take to keep things up to date on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get my printer to connect to laptop or phone . Laptop needed upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad representative - technically competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Congratulations! The Geek Squad rep was competent and thorough, and knew his tuff. We plan to always use Geek Squad for our technical help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed all we asked for. Courteous and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Fix....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did the maintenance checks I requested and things were all in order. He provided updates as needed. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To have the Geek a telephone call away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am house bound and the fact that some one would come out and take care of my problem and fix it was really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tiger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best to work in my computer ,they solve all the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping fix my computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seth was terrific in diagnosing my problems and making recommendations. He was incredibly helpful and very knowledgable. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and patient technician, explained what he was doing while he diagnosed the problem with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR-KDOG415

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was not helpful at all didn’t they to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and in no time resolved and cleaned up our Mac desk top computer. Able to access all applications. Great job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would absolutely use my technician again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was extremely friendly and helpful. Very polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo geek squad for top quality and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confident talented agent which made me feel confident with computer service call. Valuable agent and value service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional, explained problem and completed service to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worked on my computer and showed me how

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents solved my computer problems and assisted me in learning how to use the computer more effectively.

    I would recommend this to a friend
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