Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 234 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 234 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed two security cameras quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents replaced two of my outdoor security cameras for home. They were professional and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv wall mount stand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install for smart tv perfect fit for on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad works hard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and knowledgeable about the products and how they work.. I like how they were punctual but we did have an issue with the carema doorbell set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional, they took care of every detail in the installation and very clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Issued Corrected with wireless speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents are prompt and attentive to my every need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad handled our camera set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean our tech was efficient and very helpful. He even offered to connect after installing if we had any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job with the installation on my front and back door. They had all the right tools and we’re finished in no time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EUFY cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept me up to date on their arrival very courteous when he arrived and was very efficient and knowledgeable about the product helped me get it up and connected without issues I would defiantly have them service my home again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Still need service completed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very small and on picture it looked larger. Also I have schedule two appointments to have my cameras installed. 1st appointment Geek Squad guy stated that he only puts up wireless camera and do not put up cameras that are wired???? 2nd appointment a third party was suppose to come back and finish what they started in the beginning. I called third party and he said he only do South Carolina installation on Wednesday and said I was not on his schedule, but GeekSquad customer service said I was still on his schedule for February 23, 2022 between 12:00pm to 8:00pm. I had a no show and I have taken off work twice for no reason. I hope my work get completed on third appointment which is April 12, between 7am-11am. In my opinion, I am giving the run around!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mounted cam works well after install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived at a reasonable time of the day and was able to install the devices we ordered quickly and with minimal/no mess. The angle of the camera was as-requested. Cant expect a lot of video quality from how wide the view is, but it certainly covers the desired area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to operate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I would like to complement the fellow on his manner and integrity. I appreciate the fact that I am able to transfer pictures from my HP printer that I purchased at Best Buy in Pt Charlotte Fl to my surface pro also another Best Buy product. They all are great and the camera gives me great pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very professional. They installed both cameras, made sure they were hooked up to Wi-Fi and working. Very thorough in explaining how to adjust the field for each camera and recharging the batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Explanation clarity

    Rated 5 out of 5 stars

    A great technician very knowledgeable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great technician very knowledgeable Can you help me understand the cameras the doorbell rang and how the router is working and the sub router and I also have an echo mini and he explained that as well he was very patient and took time to explain things to me and was also very apologetic for the salesman giving me bad information He was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Ring Spotcam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed and mounted my spotcam. They went above and beyond to help with the placement for maximum coverage, operating properly, and understanding the features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys were awesome! I had a ton of stuff being put in and they were knowledgeable and orofessional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo Camera Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have The Geek Squad install my cameras. A little disappointed that a third party did the installation but the person did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service and Character

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician gave us excellent service; he was knowledgeable, and I will come back for more items needed for our home. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed security cameras.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very knowledgeable and nice to work with. They can explain what is needed later and offers to provide continued support. They answered many of my questions and never acted like I was bothering them. I thank them for their awesome service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Geek Squad consultant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad woman was fabulous! Patient, thorough, friendly, and very knowledgeable. And she followed up several times. Could not have had a better experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed our cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came out were awesome. They installed our cameras set everything up for us and answered all of our questions we will definitely be using the squad again!

    I would recommend this to a friend
Sponsored