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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 34 reviews

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85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Rated 5 out of 5 stars

    Service is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is much better without paying for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! They go. Above and beyond during pandemic. Very safe precautions taken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh has been great to work with! He is very knowledgeable and polite!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out twice and still not working correctly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for installing this for me Geeksquad. I could've done this myself but was too lazy. #Millennials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat home theater lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighting setup, everyone now wants movie night at my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. On time, efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my hue Phillip lights on one tv but they did not sync them with the other tv Them came back out to fix but the still are not working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did what I asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been helpful, but it sometimes takes forever to get them in.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be weary of 3rd party non geek squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was never completed or attempted. They later sent an email saying it was completed. I want a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    REFUND ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was not preformed yet i was billed. Called customer service no help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it never happened they didn't bring it with them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Turn on Loving Room Lights

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayden did a excellent job with our lights with our preferred method of using Amazon Echo device. He and the young man with him were very courteous and professional. We appreciate the high level of service they provided us. Thank you Hayden for showing us how to use the Alexa App as well with our new device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Landscaping Lights - remote controlled from phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted Geek Squad to setup our landscaping lights. Unfortunately, they could not setup. My wi-fi was not strong enough. So, I started over with a different syste.

    I would recommend this to a friend