Customer Ratings & Reviews
- SKU:
- 6912699
Customer reviews
Rating 4.3 out of 5 stars with 91 reviews
(91 customer reviews)to a friend
Customers are saying
Customers have good things to say about the overall performance of the Add-On Wi-Fi Camera Install, noting that it ensures the system works properly. Users also appreciate the camera quality and how seamlessly it integrates into existing networks. Additionally, customers have found the installation process to be quick and efficient, and they are happy with the functionality of the new security device.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Arlo install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless system and the tech did an OUTSTANDING job installing. Forgot to get his name.
I would recommend this to a friendRated 5 out of 5 stars
My ring door bell is working fine thanks Mr.Steven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Merry Christmas Best Buy employees. good service thank you.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just sit back and let them to do the work. Great service. Good quality. So professional
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician came out to the house and installed Arlo camera system and was excellent
I would recommend this to a friendRated 5 out of 5 stars
installer was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hooked up everything. explained how to use it.llllllllllllllllllllllllllllll
I would recommend this to a friendRated 5 out of 5 stars
Ring system set up went very well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came to do the set up were very thorough
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was great and very helpful in answering all my questions
I would recommend this to a friendRated 5 out of 5 stars
Added security.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Ring doorbell. Set up was fairly easy for me.
I would recommend this to a friendRated 3 out of 5 stars
Did ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They up charged me to move the placement which didn't take much work. I'm just frustrated over the whole bad bad bad experience.
No, I would not recommend this to a friendRated 1 out of 5 stars
DISAPPOINTED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited a month for this appointment. My camera worked for one day. It is no longer working. I am so disappointed. It isn't my internet because my camera inside the house is working. Don't know what to do. Don't want to wait another MONTH for another appointment. I've used Geek Squad before and have had success. Not this time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not fully installed; some techs are too new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation is not yet complete, although Nest Thermostat still works. I was told I needed to upgrade my iPhone in order for it to work LOL....NOT True. The Geek Squad Store Manager, Angel, in Modesto can't do anything. Why have a manager if they cannot do their job?
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality at night. Must keep lights on. Needs light during the day also.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second time a no show i took 2 days off for appts and no one showed poor service not good bussiness i will be going some where else to buy cameras very disappointed
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service on the Arlo was ok. The rep provided ok service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken promises! Install did not work. Will need to have camera and solar panel reinstalled. No follow up after service
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking a moment to share your thoughts. We regret that you've had this experience and apologize for your having to follow up yourself on the work. For further support with this if needed, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Service inadequate and cancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service person arrived at my home without identification or proper tools to do the installation. I cancelled the job.
No, I would not recommend this to a friendRated 1 out of 5 stars
They canceled twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They passed me around to three people to make one appointment, they canceled on me twice. I finally canceled them.
No, I would not recommend this to a friendRated 1 out of 5 stars
pls fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not working properly. Installed in-correctly. pls fix
No, I would not recommend this to a friendRated 1 out of 5 stars
The Geek team didn't show up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appointment was cancel at last minutes without prior notice.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad install camera is flashing no picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one responded after many calls camera with flood lites flashing on and off no picture
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Something certainly sounds like it is malfunctioning there, Fasteddie. We likely need to come back out and take another look. To set that up, we'd just need you to give us a call at (800) GEEK SQUAD which is (800) 433-5778.