Customer Ratings & Reviews

Always the best service! Chris is amazing! Had the team out many times, you can expect a professional job every time!

It mostly does a good job but the way it holds soundbar up could be better. i would have tension screws to hold up. If you have a liitle weight one side drops down with some weight. No chance going to drop out to floor but soundbar hard to keep straight. Kind of a cheap design but functions for most part as it should.Despite this little issue i think i would buy again.

First of all,I would like to thank Amanda for taking her time to explain everything to me about the system,I was interested in. She treated me like family and not just a customer who was buying. Very professional and courteous. The presentation was outstanding the portfolio that she had on her laptop showed me everything that,I was interested in buying she explained each product and the advantages of it. She advised me of the installers that were coming called to check how everything was going with them and after everything was set up she did a follow up to see how,I liked the system and was ,I pleased with the service that was provided, 30 yrs. In the Marine Corps, I understand and know the importance of treating people with respect you treat them as you want to be treated and you’ll get a better ending as we say in the Marine Corps award the doers because they are out in the trenches as well as representing you because without them there’s no you, I’ve always showed my appreciation for my troops give them a weekend of or a letter of appreciation and ,I know it’s their job but rewarding them goes a long way with that being said you should consider giving Amanda at least a complementary dinner for two to show your appreciation even though it’s her job but she went far and beyond to make sure that,I understood everything that she was explaining outstanding job Amanda keep doing what you’re doing and as for Randal dido outstanding service Thank you,I appreciate the both of you, enjoy your dinner I’m sure that they will take care of you. KC/USMC Retired.

Love my sound bar. Staff for set up extremely professional. I only purchase electronics from BEST BUY!

The two installers were professional and very courteous. They did an excellent job of mounting the sound bar to meet our needs. Keith Smith was one of the two installers; I did not get his partner's name.

Geek squad techs knew what they were doing and installed the sound bar so it was operating to perfection. They showed up on time and were careful with my furniture.

Professional installers. These guys didn't require much time to install a 65" Sony TV to the wall and add a soundbar. No clean up required. Great experience.

The Geek Squad guys are the best! The did a great job on installing out TV and sound bar, explaining how to use them, setting up the systems and then cleaning up after the work was done! Well worth the cost of having them do the work!

Ease of use, easy setup, amazing sounds, simple and should look good in Abu setting

great sound, but having difficulty adjusting the woofer...really well thought out installation by the geek squad.

the installers were friendly, professional, and very helpful in explaining the significant technolony built into my new 98 inch TV and its soundbar. Great work guys!

Saves space and just looks better than just having it on a table. I'm glad I made the purchase and I'll do the same for the bedroom.

Kudos to the agents that came to our house for this set up. Due to a big mix up in the order, Josh went well above what was required to make sure we had everything. The original order was kind of messed up and they had to come back again, after ordering a part that was forgotten at purchase. Josh and his wonderful help made sure we were taken care of and everything was installed and checked out before they left.

The Geek Squad is a fantastic service! I was completely unsure how this Roku Pro sound bar would work out for my over the fireplace mount. The Geek Squad was perfect in the installation of the TV and the sound bar. Perfectly aligned! I will never hesitate to have the Geek Squad do my installations

On or about 10-13-18 the Geek Squad installed the soundbar; however, within a few days the soundbar, began to make a chattering sound on an intermittent basis regardless of what channel I was watching. It would last about 15 minutes and then return back to clear sound. Geek came out and rechecked the installation and said there was nothing wrong with the soundbar. They recommended that perhaps my cable box might be the problem. I went to Spectrum and changed out the box. It made no difference, .it continued with a muffering or chattering sound until my son came in from Texas. He looked at how the soundbar was installed. He said there were 2 or 3 ways to integrate the soundbar with my new Samsung TV. He then choose an alternate method. HARK, from that Thanksgiving night, my soundbar has functioned perfectly. I now love the soundbar and I would recommend this soundbar to anyone! Please disregard my previous review of this Samsung soundbar. Regards,Tiger84

Awesome soundbar i really like the quality of the sound worth the money

Could not mount the speaker system to the TV because of unforeseen difficulties

The sound bar makes it easier to hear our tv. Clear crisp sound. It is controlled by my IPhone and very easy to use. You can also still use the phone when the tv is on.

Very professional and clean work. The hight of the mountain is perfect and very tight to the wall

The guys were amazing! They were quick, knowledgeable and made things go smoothly! They showed me how to operate everything and put my mind at ease.