Customer Ratings & Reviews

The install and setup went fine, and the sound is great. However, only later have we noticed the sounder is a little off-center to the tv. Not a big deal, They are coming back to adjust.

The sound bar makes it easier to hear our tv. Clear crisp sound. It is controlled by my IPhone and very easy to use. You can also still use the phone when the tv is on.

Geek came out and had a ton of knowledge. Showed me some tricks with my new Nakamichi sound bar, sub and rear channels. He did a quick and professional install/mount and set up.

Ease of use, easy setup, amazing sounds, simple and should look good in Abu setting

Awesome sound for music and movies! Installing was quick and neatly done by the Geek Squad.

The guys were amazing! They were quick, knowledgeable and made things go smoothly! They showed me how to operate everything and put my mind at ease.

The Q990F has amazing sound. Alex did a great job setting up the system and rear speaker stands, give him a pay rase.

It took a while to get it scheduled due to staff issues, but installation was good. Enjoying the theater room.

We wanted to have a soundbar mounted directly below each of two televisions, with no visible wires. The gentleman who performed the installation work did exactly what we wanted and the overall installation process was excellent ... he called before he arrived, confirming his arrival time, he performed the work in a timely manner and to our complete satisfaction, he explained what he had done, and he demonstrated how to use the soundbars in conjunction with the televisions. We were extremely well pleased with all aspects of the service and we will not hesitate to use the Geek Squad for similar situations in the future.

The agents were very thorough. They made sure my soundbar was mounted properly and set up the device in a timely manner.

Did an Excellent Job in fixing the Sound bar. The technicians are very knowledgeable and very polite in answering even a simple questions.

The squad came on time and did a great job installing the sound bar. Also connected to all my other components.

The Geek Squad is a fantastic service! I was completely unsure how this Roku Pro sound bar would work out for my over the fireplace mount. The Geek Squad was perfect in the installation of the TV and the sound bar. Perfectly aligned! I will never hesitate to have the Geek Squad do my installations

The Agents did a wonderful job of installing the soundbar to the tv. We needed this over a year ago. Tv's picture was beautiful, but sound was not good any more. My husband decided after speaking with a few Agents that next time we were close to Lubbock we would go in and talk with someone in the store. It works beautifully. So nice to hear what is being spoken and not have to wear headsets. The agents were quick, efficient and very neat, and explained everything. Love Geek Squad and Tech Support.

OUTSTANDING service!! Professional, knowledgeable and just really nice guys. Explained everything they were doing, gave a tutorial and made sure I was comfortable with everything before they left. Cleaned up everything when they were finished. I would absolutely recommend them to anyone!!

The Geek Squad guys are the best! The did a great job on installing out TV and sound bar, explaining how to use them, setting up the systems and then cleaning up after the work was done! Well worth the cost of having them do the work!

The two installers were professional and very courteous. They did an excellent job of mounting the sound bar to meet our needs. Keith Smith was one of the two installers; I did not get his partner's name.

Joe and the Geek Squad Team are phenomenal. They installed a new LG G3 OLED display, re-installed the Sonos ARC, and integrated the AppleTV; all on an articulating mount above our mantle. Looks absolutely amazing; all the cables are hidden and all the functions streamlined. The team even configured the sound, the picture and demoed how to work with the new system.

The Geek Squad installed my tv and sound bar with very professional results. They were neat and very respectful to our property.

So I purchased the newest Bose sound bar with my new TV. Wanted the sound bar mounted to the wall beneath the TV? Best Buy came out, bringing all my purchased items and set it all up. Even calibrated the sound bar so that it was perfect. Helped me set up the Bose app on my tablet so I could easily control the sound. They cleared away all the trash and packing materials and hauled away my old TV/medial equipment. They were patient, friendly and helpful. All it cost me nothing since I am a Total Tech member.