Customer Ratings & Reviews

Patrick mounted the new speakers and bundled the wiring to the new tv so professionally. He was prompt, calling the night before to confirm the appointment as well as calling in the morning before leaving the store to say he was on the way. We discussed options for a new upgraded DVR, and that he could be scheduled for installation so that all the new tv, sound bar, speakers and new DVR could be synced.

I used my TotalTech to install a large OLED TV on my great room wall, Sono’s sound system, and Xbox X, re-install my Fire Stick, entered by subscriptions, configured, synchronized all my systems and I could not be happier with the service. Totaltech and the Geek Squad team members are worth every penny. They took their time, listened to what we wanted, offered meaningful suggestions, and pointed out equipment I bought that I did not need. Managed the returns and optional extras for me, so I did not have to go back to the Marks Street store, which is across town and a hassle with traffic. They respected the property, cleaned up after, took everything away including the old set, and gave me a direct number to call if I had any questions and issues post installation. I would recommend Totaltech, Geek Squad to anyone, good plan, and great technicians, and I am one that does not like or go for plans, a waste of money, Totaltech, Geek Squad is more than worth it.

I always use the Geeks. Very reasonable for what you get. The Geeks do a great job. Had to call them back bc they didn't link both remotes to the sound bar. Only one remote worked the sound bar. Only linked it to the Roku remote. No charge to come back. They fixed it. I would also never let them leave your house until YOU try everything out and have them show you how to use everything. They were walking out the door and it wouldn't work. Came back into my house and fixed they problem. It took them twenty more minutes.

I appreciate this opinion to have Total Tech because it saves you a ton of money and you dont have to keep buying warrantys. They also install tvs, wall mount, etc to help you with a smooth installation for your new product. Love geek squad !!!

The Technician and his assistant arrived on time. I explained what I needed to have done. He explained how he was going to fix it and then started work. It was quickly fixed and tested. All in all, he was an outstanding technician and deserve the highest marks possible for the work he performed.

Reconnected sound bar and cable box. Sounds great. Hid all cables

Geek Squad people were not aware of the capabilities of the soundbar or the new Sony Bravia TV it was being installed on. They were unaware of the Soundbar/TV S Center speaker system in which the soundbar utilizes the TV speakers to enhance the sound of the center channel. They were not going to hook it up until I insisted that they do. The overall installation was average.

The Geek Squad came out and mounted my 85 inch Sony TV along with my Sonos Arc and several other Sonos speakers and mini woofer. If you would like a movie theater experience buy this system and have the Geek Squad install it and they will explain how to use everything.

The agents installed the Sonos Arc and Sub, setup, performed TruePlay for best acoustic settings, demo'd some of the sonos app features. They did very clean install, well worth having professionals do it.

The agents mounted my pre-existing sound bar to my new tv. They provided advice on the sound bar mount for a future purchase if I were to purchase a heavier soundbar. They also recommended I use a hdmi connector to connect my audio versus the optical cable.

The agents connected the surround sound system to my tv and made sure everything was working properly. Sounds great!

I have enjoyed total tech-support now for close to three years. They have hung several TVs I purchased from Best Buy as well as 2 Sonos sound systems. They are always very professional and helpful. I don’t have to worry about dropping something or doing something wrong. I highly recommend this service it’s good for a lot of other things too!

I purchased tv & mount from Best Buy. The geek squad brought a sound bar hangar since mine didn’t include one. They called the day before and day of visit. Professional and thorough work too! Cleaned up well.

Doorbell and spotlight cam installation. Installation was simple. I often notice though they do not drill all of the holes for installation of doorbells if there are four homes they do 2. Unfortunately this installation was at my parents and i wasnt there so i could not do anything

Install plus 2 follow up visits to get it working properly

The agents mounted my TV and soundbar and connected everything. Soundbar was installed too close to the TV so that if you want to swing the TV at an angle, it will scrape the top of the soundbar. Sonos soundbar is excellent, however.

The geek squad guys set up my sound bar system quickly and efficiently, everything works perfectly, they did an amazing job!!!

Alex and helper attached soundbar to bar and TV on walk very quickly -professional and genial

Mounted my soundbar and organized and hid all of the wires behind my mounted TV. Very professional and did a great job - and left the area spotless when he was done. Took the time to set up the soundbar and walk us through all of the features

The agent wall mounted my soundbar directly under my tv. He connected it to all my devices, and programed my tv remote to turn on the soundbar.