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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3472 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, ease of use, and professional installation of the Add-On Soundbar Setup & Mounting. Many appreciate the clean installation and hidden cable management. However, some customers have expressed concerns regarding mounting issues, compatibility with certain models, and occasional alignment problems. Overall, the soundbar is considered awesome and wall mountable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,472 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installed professionally by The Geek Squads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast, efficient, knowledgeable squad. The first one they attempted to install was the wrong size for my Sonos soundbar and so when they finally got the correct size, the installation was quick and worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar for my new LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound Bar was an added dimension to our new LG TV. It looks great and provides the necessary sound we were looking for. The quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Agent removed tv connect electrical outlet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my sound bar connected it to tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. No issues. Sound bar installed and configured correctly. Looks and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great sound.. wish I bought the rear speakers... they are discontinued.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Great job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unmounted my tv from the wall mount, then measured and adjusted the new Rocketfish universal mount for my Sony soundbar. Finally monted the soundbar on the tv and rehung the tv on the wall mount, then checked to make sure all the components were working correctly! The squad always knows how to get the tasks done quickly and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Sonos soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about Thomas and his teammate. They were efficient, courteous and really paid attention to the details. They not only installed the item put took the time to explain the app used and were very informative !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar Setup and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for installation with TV. Definitely sounds better than the sound from my new Sony TV. Looked pretty easy to do if you know what you’re doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my sound bar and trained me on it's use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality is so high, you can hear a pin drop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians installed the soundbar for my 85 inch TV without hassle or fuss. My experience has been hassle- and fuss-free. High quality sound you can hear a pin drop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and On Time. Quick and Clean, I highly advise allowing g them to do it all for your install needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely satisfied with service and the two installation members from the Geek Squad. The critical decision for choosing Best Buy was predicated on and experienced staff being able to install our new system. Thankfully the Geek Squad at our location, on the occassions we've used them, have been outstanding. Same experience this time as well. Without their assistance I'm certain we'd have missed key details and struggled to do the job ourself. It's good to have knowledgeable people like our team from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job mounting and syncing my

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an awesome job mounting and synchronizing my Sonos sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 4 out of 5 stars

    Soundbar connectivity to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team connected my LG Soundbar to the new TV but the woofer didn't work. Six days later, the new TV stopped working, but BB sent me a new TV. The 2nd team noticed that the woofer was not working and corrected the mistake and it works now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful professional and easy-going to understand

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best part for me is...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the Geek Squad. If you really want it done right the first time, then this is the team to call, Before they arrive, they check to make sure they understand what will happen. For me, this is the best part. This way I don't have to waste a day if there is something missing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV & sound system perfectly installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph & Robert installed our Sonos sound system expertly—perfectly coordinated with our new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting the soundbar adjusted to the way we like it. Quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad hung my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable service. Geek Squad completed a soundbar bracket wall mount installation and connection for a 70 inch tv. They were certain to place it exactly where I wanted it and were certain that it worked properly before leaving. The membership is well worth the value!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Professional seamless installation and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was seamless the GeekSquad was very professional and skill level was excellent. The sound bar after installation performs exactly what we was looking for our outdoor entertainment center.

    I would recommend this to a friend