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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3483 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,483 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Sonos Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sonos sound bar and had it installed by the Geek Squad. I'm very pleased with the professionalism of the tech agent who help with the install and insured I knew how to operate the new system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchasing the sound bar is a smart thing to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the sound bar is a smart thing to do. I highly recommend Best Buy’s geek squad to come to your home to install any purchase you by !!! You could not be more satisfied knowing that everything was completed the correct way. The sound bar gives that extra boost to enjoying your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the installer did a fine job. He did say we could contact him for additional help. We have tried to do that with no response; Otherwise he did an excellent job, protected furniture, cleaned up afterward, were polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service. They took their time, made recommendations, and cleaned up after themselves. They even made sure that no wires showed and even wiped up the dust.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad install my 77inch LG Tv and connect it to Vizio sound bar. They came on time , were efficient and did a very satisfactory installation of TV and sound bar. the TV is really big and heavy and it was installed very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they get your order correct the do a good job installing your flat panel TV and sound bar. However there a different level text who come out to do the installation and some know more about settling up the TV and sound bar/system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy came out to mount my sound-bar to the wall...he made sure it was level and straight, everything turned out great on the mounting of the sound-bar. There were a few hiccups with the overall mounting package that I purchased but so far, I'm happy with everything to include the mounting of my sound-bar.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Pleasant and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our sound bars and connected everything and were very pleasant to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Did A Fantastic Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job of installing my soundbar, syncing it to my TV and pairing it with my auxiliary speakers

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Knowledgeable & Professional;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who installed it, were very professional and very helpful in explaining how to operate the sound bar/remote! :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV & Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and sounds great. The installation by the Geek Squad went very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE sound bar i ordered could not be will mounted so John substituted another. i told him my criteria was for an HDMI connection, not Bluetooth. He did not use the cable I bought so i assume what I have is Bluetooth, Not what I wanted. Also ˙ad troublr getting credit for the return. r

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad did great job in installing soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abel did a great job in hooking up the soundbar to our existing TV and coordinating it with our new Spectrum network. He also gave us good advice on buying a new PC and monitor from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 stars for TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, helpful and knowledgeable about where to mount the television on the wall. Did not leave until everything was hooked up and functional. Over the top customer service by the TV installation team. 10 stars!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar added to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To fully enjoy the sound on TV we felt we needed an additional sound bar addition. Our sound bar was an out of package item but was price reduced so we purchased. Great price and great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar installation with mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job with the installation of the soundbar and mounting. The sound was excellent when they adjusted the settings. Very professional and expert in this field.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad set up surround sound speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did a great job. They were professional and completed the work in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy they installed it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of mounting my sound car. We worked together on the exact location and how it would look. Then they drilled the holes, fished the wires, mounted the brackets and did a demonstration.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad worked quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs connected sound bar in my entertainment center to all of the devices: tv, DVD receiver, DVD player, VHS player, and record player very efficiently and made sure we knew how to operate each one before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Team was excellent, very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth paying for this service, professional installation and clean up, outstanding explanation of all features with the product, friendly and very knowledgeable! Highly recommend using this service!

    I would recommend this to a friend