Customer Ratings & Reviews

The sound bar was mounted perfectly. It blends seemlessly with the tv.

The Agents mounted TV and Sound Bar. Rob Collins & his helper did an EXCELLENT job. Besides being knowledgeable,Rob being a strong man handled job with ease. The TV mounting was heavy.

I was so thoroughly pleased with Shaun Hicks, the technician that installed my sound bar. He was outstanding as a professional and handle the job, quickly, neatly and paid much attention to the quality of his work. I am an elite plus member and could not have asked for any better service.

Installation by Geek squad was fast and neat. Took time to explain how system works.

THey are great and MASTERS of hiding those obnoxious cords! Genius but they couldn't install our mount. Fireplace with stones are hard to deal with overall. Not their Fault

There is no mounting bracket for sound bar, only audio connection. Serviceman connected audio to TV . But no possible way to mount soundbar due no hardware. Serviceman gets 5 stars Best Buy gets zero for misleading installation information.

as always geek squad excellent, very helpful. had the old sound bar fail, geek squad examined, not repairable. purchased new one, geek squad installed new one adjusted sound. always use total tech and geek squad. clean and quick install.

The agents were exceptionally professional, friendly, knowledgeable, and competent. I can't recommend them highly enough. They were just fantastic.

Purchased this sound bar to help with better sound in a game room did the trick.

They mounted my sound Bar and TV on the wall perfect and quick

Was very satisfied with the professionalism and the skill in which the GeekSquad team exhibited to mount our new Sonos Atc to our existing TV and sound system. The agent (Jon Taxis) made sure that we understood the function and features of our new sound system

Christopher Gambol did a phenomenal job in spending time mounting both of my TVs and not leaving until I was satisfied. Went above and beyond! Please make sure he gets a bonus or a pay raise because I’m sure he does this for every costumer he serves. Some of the best costumer service I’ve experienced!

Purchased only as part of a plan for my 77 incLG OLED tv

They did good work and they were professional. They even hid our wires

Super job getting the Sonos Arc soundbar mounted, and connectged. Tech also got two Sonos Roams set up and synced. Couldn't be happier.

tech's set my surround sound up in a timely matter and new what they were doing.

Always a pleasure to have everything put together properly. Love having the soundbar mounted to the TV so they can move together.

I purchased my sound bars independent of the tv purchases and was nervous something might be left out on the service ticket. However, the guys that came had everything documented and installed my sound bars with no issues and took the trash away as well, leaving my house as clean as it was before they came.

Chad and Kolt did an awesome job!! They were quick, knowledgeable, and left everything exceptionally clean. I highly recommend them.

The young man helped calibrate my home theater audio system that was purchased at Best Buy several years ago. OMG, Now I can really hear how awesome a set up it is. I had it set up wrong, apparently lolol He was efficient and so grateful that our home theater is truly sensational!