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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 310 reviews

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86%
would recommend
to a friend

Customers are saying

Customers often highlight the quality of the TV Basic Mounting, 91" or Larger installation. Many customers describe the installation experience as great and are pleased with the final appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 310 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job on install. Friendly & talked how to use items.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Major Fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the TV , mount and sound bar was lost or misplaced. Called several times after I was told it would deliver between 10-2pm. Then started receiving messages that that I need to schedule a date to deliver. Spent way too much time on hold then was told the tv was not there? Finally received a call from Ben who stated it may take a few days to get back to me and told me it could not get delivered until after Thanksgiving as they had too many deliveries. I thought maybe we would be a priority as our delivery and install was botched? TV and parts were actually sitting to the side someplace.Husband finally went and picked up the order without installation. 0 stars

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technicians are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach and Elijah did an excellent job and Zach was educational and patient when he set up our TV and showed us how to use the remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad handled the corner mount above my fireplace on the second floor flawlessly. Wires hidden, no mess. pro job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv…THE ANTI GLARE IS GREAT AND SOUND QUALITY IS AWESOME ENVEN WITHOUT A SOUND BAR ….GLAD I PURCHASED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time. They were knowledgeable and helpful in figuring out the best way to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted perfectly! There was no mess or damage to my walls. The agent did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents professionally mounted the tv to the wall and it looks amazing. I’m very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing experience! Hands down will never buy a tv without this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Agents were professional and considerate. Thank you for your hard work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very courteous and professional and they mounted my TV very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my TV and adjusted everything for me as well as explaining all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up when they said they would professionally installed quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ppl that connected my tv were so thoughtful on where it would be the best place to hang tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not trust Geek Squad for installation - AWFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful experience. Confrontational and incompetent service professional who mangled my AV set up. I would be a lot better off had he done nothing. When i followed up repeatedly, i was ignored. DO NOT trust them to install TVs. This was AFTER i got conned into an up-charge to "hide the wires" - its a frame TV -- in what planet would installation not include "hiding the wires." this should have been my warning to not use this technician. the second warning was how rude and unprofessional the service tech was. Harrassing know it all who knew nothing. If zero stars were an option, i'd give zero stars. Actively bad - not simply inactively bad!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ITV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV for my daughter for Christmas, and they came and installed it very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come on time and do the service within no time and done very good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mounting and careful handling! They removed the old TV and modified the mount height for the new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV. They gave helpful advice on the right hight to hang it. They were neat and clean and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation 85 inches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and miunted the tv very fast

    I would recommend this to a friend
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