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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1682 reviews

Rating Filter

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,682 reviews
  • Rated 4 out of 5 stars

    Tech was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgeable,through friendly, polite. Excellent job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great guys - did all asked and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did original install and had time to install another TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is easy to install and can be adjusted with minimal effort.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv mounting was quick and easy, it was a great choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work from professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and mounted my television. No issues. Good money spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional job. Looks great. Nicely hid away all wires & cables.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice installers. Completed job fairly quickly. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the price was too high for the mounting mechanism

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Schedule was on time knowledge and experience with set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mount is further away from wall as I had thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the install but was hoping for a more flush look

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job installing the 70" tv we bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job but the pricing information was misleading

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job but the pricing information was misleading

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Served its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It served its purpose by letting me attach my TV to the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wall mount. Does a good job at hiding the loose wires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to install (not by me) for the team

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't get the Geek Squad and it sucked!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I 1st called to make an appointment to have 5 TV's mounted using my elite status total connect Geek Squad membership I got a email and it didn't look quite right so I called back and as it turned out the appointment was set up in correctly so I sat on the phone for another half an hour while they re corrected the appointment for mounting and connecting 5 TV's on the day of the appointment I received a phone call saying that that appointment to had not been set up correctly and it showed that I only had 1TV mounted and it was all screwed up but she was unable to do anything other than inform me and I had to call and wait on hold and get it corrected which took about another 30 minutes so total time to just make the appointments was 2 hours and 30 minutes of my time then they showed up and it wasn't the Geek Squad it was an unmarked Van and 2 gentlemen with no identification or any identifying service marks to let me know that they were there to set up my TV's they didn't know what they were doing one of the TV's is crooked and doesn't work they didn't even check to see if it would turn on they cut several holes in my walls and tried to drill holes through the covers and kept breaking the covers and then just left with holes in my walls they didn't connect anything because they said they needed an H DMI cable but when I checked the H DMI cable was sitting right in front of their face on top of a console and if it was a snake it would have bit them I notified Best Buy when they called me to see how the service was that I had had a terrible time and that I have holes in my walls and nothing was connected and 1 of the TV's doesn't work I was told someone would be in contact with me to reschedule the appointment and correct the mistakes but to date no 1 has called I was just getting ready to call Best Buy and let them know that this is still an outstanding item and I am going to have to dispute the charge since I didn't get what I paid for when I received this request for my review so there it is I didn't get the Geek Squad people from a company called home tronix showed up and now I have a bunch of holes in my wall 1TV that's crooked and doesn't work and then of my playstation or DVD players'were hooked up.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you very much for taking the time to share your experience with us. Time is at a premium these days and most people do not have the kind of time for missed appointments and extended times on the phone to correct work orders. Certainly what you have described is not within our aspiration to provide stellar service and for that we sincerely apologize. Since your installation has not yet been completed, please call us at (800) GEEK-SQUAD or (800) 433-5778 for further assistance in resolving these concerns.

  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and durable and holds big TVs very easily..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with the service that was provided!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this wall mount fit flat against wall

    I would recommend this to a friend
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