Customer Ratings & Reviews

Prompt friendly professional installation and delivery

The Geek Squad did a great job connecting and setting up our tv. They also explained the new remote and made sure we were all set.

The guy was very friendly, and helpful. He set everything up and explained what he was doing.

The agents set up my tv for me. They put captions on my apps and showed me how to use the remote.

The installers were very professional and courteous!

My service geek was wonderful! He set up everything and didn’t make me feel stupid or old because I don’t understand it. He was amazing!

Geek squad was so helpful in getting my tv going in minutes

Technician was on time and went right to work. Had our TV and sound bar installed quickly and efficiently. Explained how everything worked. Answered all our questions.

The installation crew arrived early and completed the installation very quickly and expertly. They even praised my A-V setup, which I appreciated!

The agent really new what he was doing and listened to me carefully to complete the setup according to my need - TV, soundbar and DVD player

On installation day, I was visited by two different groups of Best Buy workers. The first group removed and took away my old television. The second one installed and set up my new 50" Samsung HDTV. I need to upgrade my access to cable from DSL in order to take advantage of all the capabilities on my new TV. I am in the process of doing this. Once completed, I plan to buy an additional HDTV to place in my master bedroom. It may be the same as I used in the living room. I am very pleased with the new television.

The technician set up my tv, and showed me how to view Hulu, You Tube, Net Flix, etc., he was very knowledgeable about Samsung.

Great product, Geek squad guys were very efficient & great to work with.

Excellent, professional and quick setup. The setup team was on time and answered all questions.

Very knowledgeable, well mannered overall great experience

We love the picture and the installation was great!

Outstanding service from the two Geek Squad members who set up our new TV and hooked up Roku to our patio TV

Great service, and great work, very well done! I'm glad I used the service, as there were cords and connections I would need help to do. Got done, quick by Geek Squad.

I am not very technical when it comes to tvs & I wanted to ensure my tv was set up and optimized for me. Very happy with the installer.

They set up my TV, connected it to my AV system, reprogrammed the remote controls, and adjusted the speakers -- I'm totally satisfied.