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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 18,772 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD SO HELPFUL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many THANKS to Geek Squad reps JOSEPH and DAVIS for their patience, professionalism, and attention to our concerns when setting up our new TV. They made sure we understood how to move back and forth between our two remotes to access the programs we were most interested in and were comfortable doing so. We have been enjoying our PBS PASSPORT programs ever since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv and sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas set up my smart tv and sound bar. He also synced headphones to dvd player. He was very knowledgeable, patient and explained everything more than once. This was our first smart tv, so a lot of questions needed answers. We were grateful to have him as our agent. Thank you Thomas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prairie Retiree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installation ever. Took about 30 minutes to get everything in place and connected and then we received a very detailed hands on tutorial of how it all worked. The installer was very patient with our confusion on some points. We don't even look for electronics or appliances elsewhere as the Omaha Geek Squad is always so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to 2 devices. The tv set is working very well. The picture quality is excellent! Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional. Delivered and hung our TV and took the time to answer any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Sony TV Delivered and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV was delivered and set up and took my old TV set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed a Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for a small TV. OLED is the best quality picture - well worth the price. Highly recommend this 55’ TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heather was efficient and very knowledgeable. Explained accessing optional internet features )Netflix and Amazon Prime). Gave me her business card if I had any questions in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERMEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES INSTALL STAND AND HOOKED UP TV - THE GREATEST!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came out not only hung the TV, but sat with my husband to discuss and show him all the bells and whistles of our new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on setting up the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy knew his stuff. He set everything up quickly, and showed me how to operate the remote. He also programmed my Xfinity remote to work with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech came out to reset our new remote for my new Onkyo receiver. Fixed it in no time explained what happened and showed us why. No more remote control problems. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jean and Garret did A very good job setting. up My TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS made it happen quickly, efficiently, and on tim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge is power: GS quickly and efficiently got my new TV up and running using knowledge I do not posess. Great value for great service. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected speaker from rearranging tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to our house and installed center speaker and optical cable to connect to our stereo, but and blueray . sound is GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FABULOUS! VERY CAREFUL, Set up excellent, service super,great job❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv was installed very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in, unpacked the tv and had it set up and on in a matter of minutes - very impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent a knowledgeable Tech to my home to explain and set up my new Sony. I enjoy TV a lot more now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few tweeks, things got straightened out. Molly was a doll and so helpful. She is a credit to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 members of the Geek Squad came out and installed our new TV, Sonos Soundbar and paired our new Amazon Firestick to the TV. It was nice having them take care of all of this.

    I would recommend this to a friend
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