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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 18,772 reviews
  • Rated 5 out of 5 stars

    Friendly, Helpful & Considerate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and helpful. They happily complied with our request for masking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS SE UP MY TV QUICKLY, EVERYTHING WAS DONE IN A FAST AND EFFICENT MANOR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an Excellentj job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unpacked and set up my Sony 950G TV quickly going through all the necessary steps to progam it to my tastes. They cleaned up and took away my CRT TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation by the team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, knowledgeable and skilled agents. Thanks Geek squad for the services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, our “Geek” was Tony. Nice informativ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up 65” tv with sound bar. On time, efficient, informative, professional and personable. Was great with communicating when he would be arriving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member installed and set up my TV quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nice young man showed up at my house as planed and unpacked my TV, connected the footings and placed the TV on our stand. He then went about inserting the wiring into the appropriate cabinets, connecting it up to all the devices and explained everything a user needs to know. He then proceeded to explain the usage of the remotes in a very polite and professional manner. I'm sorry I don't recall the young mans name, but I would certainly give him a five star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome of our 75” television. Very helpful instructing us on the new tv and helping with app downloads. I’ve always been impressed with Best Buy’s geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup by geek squad was easy and effortless he arrived on time and politely covered his shies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV setup - Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in home Tv service was great, guys arrived on time, were very professional and completed the job in less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect Services are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents delivered, mounted, and set up my Smart TV. They help me download and set up additional Apps to it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enabled Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices with much satisfied expectancy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up tv but haul away did not happen since the old tv was still installed when haul away was ready to take away. You’d think the schedulers could get it right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was able to mount my tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very courteous, knowledgeable, and set up my tv very professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad install was awesome. The guy I had (Matt) was the best and very attentive. Mounted it perfect to my furniture and totally showed me how everything worked. Worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really did a great job setting up my new TV. They did not leave until I was familiar with all of the new features this TV has. They were extremely helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very courteous and patient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new tv and receiver quickly and neatly. They also "cleaned up" my rat's next of wires to my system. I recommend them highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job setting up the tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and ensured that all was working and that we understood how everything works. The agents were great representatives for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sons TV and that meant alo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went out of hi s way to help my son,he is in a wheelchair and not able to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could not be any more pleased! Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a SUPER challenging setup. There was NO way I wanted to tackle this on my own! The Geek Squad did an AMAZING job.

    I would recommend this to a friend
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