Customer Ratings & Reviews

The agent installed my TV. Extremely helpful. Agent was very knowledgeable.

Fast and friendly unpacked television neatly and took all packages' away.

The crew was very friendly and cooperative, and informative about the working of television

The agent was efficient, courteous and explained how to use the tv.

The Geek Squad can’t be beat! My husband and I bought a new tv from Best Buy. We had a problem getting the remotes to work properly. They fixed the remotes to work off one remote instead of two in minutes! We couldn’t be happier!

There were two Geeks who came and set up my TV. Both were courteous and professional. Justin gave directions and information that was very helpful. Excellent service.

I am extremely pleased with my tv, the picture and sound is fantastic. It was installed in my family room, I enjoy watching movies and sporting events with family and friends.

Set up television set and components in timely manner. Recommended newer second generation Contour cable boxes installed the following day by a cable technician. Outstanding results.

Until now, I had only made use of the Best Buy Geek Squad at the in-store counter, Their knowledgeable and friendly service and advice each of those times helped me decide to subscribe to their service offer when I made my recent TV purchase. If Mark, their installer, is any indication of the kind of service we are to expect, then I consider my choice very well made, indeed.

Agents explained what the process of new equipment and connections to home network and use of remote.

They were great did a wonderful job. Would recommend them to anyone that needs any kind of installation.

He and his helper kept me informed as they travelled, unloaded and set up the tv expertly and instruct us and demonstrated the features.

Geek squad did a phenomenal job setting up my TV. They were on time and were very professional. Cleaned up after as well. Will definitely be using this service in the future.

The Geek Squad Techs did an outstanding job in setting up my Samsung 50 inch TV & Sound Bar. They were highly professional, courteous, personable and thorough.

The agent was very helpful and courteous . He explained everything to me about the operating of TV and DVD player.

very happy with the service techs who serviced the tvs

very professional had all the tools they needed. Told me they could use original mount so I could return themount I had purchased. They were wonderful

Our geek squad installer was on time as promised, very efficient and took the time needed to answer all our many questions about the efficient use of our high tech new tv

Great and polite installers. All business got the job done quickly

The agent set up my TV and helped me be sure I was connected to all devices.