Customer Ratings & Reviews

Geek Squad Tech delivery and setup very professional and friendly

They were very respectful and friendly. Took time to explain how to work everything.

My tv is nice & the geek squad that came were very friendly & helpful.

Excellent, informative and fast. In and out in 20-25 mins, set-up everything! Great service & value.

Love it! The Geek squad is the best! They have always been on time and professional.

the geek squad was excellent all the way around. very friendly and on time even early if you can believe that. removed old tv set up the new one and explain every question I had. very good to work with and I was happy with there work

If you just spent a lot of money on your TV and you don't want to go to the hassle of putting a TV mount up pay these people to do it it's worth it and if it messes up its on them

The two guys that work for the Greek squad that deliver more television called and they were right on time as they quote it. They were very polite very professional they installed my television. They also set it up with the programming download the apps everything that had to be needed when they left my TV was ready to watch. I highly recommend them they were an asset to Best buy.

The Geek Squad gentleman came & set up my new tv in short order. Everything was fine & he was extremely nice & efficient. Thank you.

My experience with the Geek Squad was absolutely remarkable. The young lady that handled our TV sound issues was very competent, experienced, honest and of upmost importance had empathy for older folks that lack the knowledge of the technology age. She quickly identified the problem and solved it. We had purchased a new TV we didn’t need and she recognized this and helped us return it. Wow! Sadly, I lost her card but Best Buy is very lucky to have this person in their employment.

set up my replacement tv. good job, friendly servide.

Kept me up-to-date on what he was doing while connecting the flat screen T.V. and sound bar. Explained the remote thoroughly and gave more than one opportunity to ask questions.

The guys did a wonderful job well worth the money they even took care of the old one

The crew did an excellent job connecting our new TV. They were very polite and courteous.

They delivery and set up the television. Explained how tv works . Quick efficient, clean.

Good picture at good price. Thanks for assistance to the Best Buy employees who provided information necessary to make decision

Our agent was very friendly and connected our Roku to our main controller excellent service Geek Squad and Best Buy

Could not expect better professionalism. Seamless service and careful mounting without any hassles. They came prepared with shoe covers as they had to head into our bedroom

The agents installed my new receiver and connected it to my turntable, TV, satelite receiver, CD/DVD player, modem and Amazon echo. They also purchased a universal remote for me and programmed to the various pieces of equipment. The only issue I had was trying to understand how to operate the remote, since the sheer number of components meant that the the pathways to operate some of them was not always clear. After a second visit and some practice, everything became clearer. I wish there was a manual for the remote but was told the number of components meant that no manual would be able to cover all the possibilities. There is no way I could have managed all that on my own.

Service techs showed up on time as they said they would. Crew was professional and courteous. Setup my new 55” tv in no time.