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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek Squad is amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about the service provided by the Geek Squad. They and us wore our masks as they delivered/installed our new 4K TV; moved our other TV to another room; installed our new HDMI to RCA Converter on yet another (oldie but goodie) Sony TV which allowed us to attach a Firestick (and cut the satellite cord). They took their time to be cautious with everything they moved and set up our two new 4K Firesticks and assisted us with setting up our YouTube TV on the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs and problems solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came out really knew their stuff and quickly resolved all my issues and questions in 45 minutes. They were prompt, courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV arrived on time and the installers were quick and efficient and showed me the basic operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my go. They showed me how to operate it and it works beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, great set up, great service, great explanation on how the TV works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my TV didn't work right at first and Best Buy brought out a new one for me and the wonderful guy helped me with the proper hookup. Now everything is perfect without having to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the appointment to hang my TV on the wall and they arrived on time and took care of everything. I would highly recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the installation option and am extremely pleased with the service. Adam is a highly qualified technician and very pleasant/courteous. A true asset to your organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad workers were GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan and Thomas were EXCELLENT workers! You guys are friendly, competent and overall really good people. You did everything, including carrying the heavy TV stand up a flight of stairs with a smile on your faces. You set up the 75 inch TV quickly and you guys are unbelievably nice. Everything works great. Thank you very much for your hard work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OVER THE TOP GOOD...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my..GEEK SQUAD was over the top professional, quick, neat and tidy, very well informed as to ALL our electronic devices, but most of all FRIENDLY and user friendly also. Loved these guys..well worth our money spent for them. We are soooo enjoying our new 65" Samsung..Thanks Guys..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS COME THROUGH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY QUICK. VERY SMOOTH. VERY GEEKY. GREAT SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed tv stand & apps for my tv. The agent was great & I would recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my smart TV and ensured that I could navigate through cable, to the streaming service and back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A super superior service with installation of our

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technitions were very informative during the process. They showed us what the equipment was connected to and how to make it function properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squak was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and happy with the installation. delivery was on time as scheduled and the team who installed was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out was great. He answered all of our questions and was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my set and programmed it in a matter of minutes very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GWayne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect delivery and setup. Real pros. Very nice and new the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install tech for my TV and audio system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians who delivered and installed the TV were, clean, kind and cordial. They knew what they were doing too!

    I would recommend this to a friend
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