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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 18,772 reviews
  • Rated 5 out of 5 stars

    Great in home service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to do the setup when they said they would. Very knowledgeable, helpful, and friendly employees. As I am tech deficient I appreciated this service very much and it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery guys were polite and cleaned up went thru remote operation a credit to best buy customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! The guys were knowledgeable and did a great job!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good it took only an hour . It was worth getting set-up done by them , It would have taken me hours to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So supportive. So enthusiastically cooperative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of two who came in and not only set us up with all our apps and patiently helped us step up to this new way of viewing, also carted off our old tv. They were so helpful and patient--in fact they even stood by to help as we adjusted a rather heavy shelf in the cabinet where the new TV was installed. I've since called on them for input and boy I'm sure glad we signed on for support for another few years. Well worth it for us non-technologically savvy septugenarians!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was nice and was able to install my tv in a fast knowledgeable manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech's set my TV and programmed it. I didn't have a care in the world. And even showed me, how to work it. Well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV, a beautiful clear picture. The Geeks was professional and accurate. I had to order another part to hold the TV up, because my stand was not big enough for the legs underneath the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set-up went smoothly! Took old TV with him so we didn’t have to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new Sony Bravia 7 quickly and made sure everything was working properly. He gave me some instructions and left with the TV working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the price. guys who set it up were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you! Alexi was very helpful, efficient and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and all services. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast and I had all apps installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected the new JBL sound bar and cable box, dvr and explained the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, professional and knowledgeable. They easily and quickly set up my new tv and programmed it for me. One explained the use of its simplified remote which I really like. They took away the old tv and were here only about 20 mins. Both agents wore masks and shoe coverings which I appreciated. Two friends had used this set-up service and highly recommended I do the same. I heartily agree!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was did it quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job very nice techs they even advices us how high I place tv on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, courteous and knows his job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure dealing with Nolan. He had the old set removed and installed the new one quickly. He explained everything to me and answered alll my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation people were outstanding in every respect. Anybody who buys a large TV and doesn't have Geek Squad deliver and install it is making a huge error

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides high quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of installers. Good knowledge and a great ability to explain the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How ironic. I was doing some cleaning today and while I was dusting my television. I notice a little crack on the upper right side of my TV. I was about about to call just before I check my email. I'm not worried though. I know the (GEEK SQUAD) will take care of it. I have full confidents that will happen. I'll call you soon. Sincerely CharlesB.

    I would recommend this to a friend
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