Customer Ratings & Reviews

The fellow who came to install my device did an excellent job, was patient and helpful. The customer service dept. who did the scheduling was terrible, changed my delivery 5 times. It took a month to get the TV I bought in person at Best Buy. I see no value in being a member

I really liked the "window scheduling" and the Geek Squad called when they were 15 minutes out. Easy setup, but then I had everything ready. Console, outlets and cords.

The TV was delivered and installed quickly. Very happy

delivery and install done by a great young man. He was professional and efficient.

Set up TV and all connections to devises. Tested to assure all working properly.

The Geek Squad quickly Connected all TV wires and cable in a timely manner. It was obvious that they were very knowledgeable about the insulation.

Couldn't have been happier with Jake's ability, efficiency, knowledge, and friendliness. Appreciated his sound advice on all things tv and soundbar related to further enhance my video, audio experience and pleasure. Geek Squad is well represented by someone of Jake's expertise and personality.

I was vey satisfied with the Geek Squad’s installing the new tv and removing the old tv

A (A++) TO HAVE WHEN YOU DO NOT HAVE TIME, ABILITY TO LIFT & SET UP THE TV/ REMOTE ETC. PLUS THERE TEAM IS PROMPT & ALWAYS KNOWLEDGABLE! ✞ ✰⚚△

The person was nice enough but wish we had morning training on how to use the streaming feature. We are senior citizens and worry constantly on how to stream. we are old school. Wish there was a way someone could show us how to use the tv more slowly without being charged an arm and leg. We have no family to show us how to use it.

A very skilled Geek Squad agent set up our new, high-option Sony. We're very pleased with the outcome.

Yes and did a great job and was very knowledgeable and friendly

Love the pic for the price. Installation from the gekk squad was great. Highly recommended

Set up our smart TV and explained all the perks! Very patient and thorough!

Great service by Victor and assistant. Efficient and courteous.

The agents did a great job setting up my Sony TV. I will definitely use them again as needed.

the installer was ver efficient and helpful with installation

Excellent employees who set up our new tv they were top notch !

The agents were very knowledgeable and mounted and programmed our TVs perfectly!

The two Geek Squad men were wonderful. They knew what they were doing and were very professional. They were kind and patient with us. Best Buy the best choice.