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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek Squad was quite efficient setting up my new T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennis and "Stitch", the Geek Guys, were prompt and quite knowledgeable, patient and helpful during the set up of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who delivered/installed the television knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above and beyond for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an amazing job for us. Not your typical install and did it perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll always keep my Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support person let me know I could get free set up. He was absolutely terrific. He brought in the box, and took old TV, and all packing materials. He did all my set up with me. It was such a wonderful experience. Best Buy provides wonderful support with Geed Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paitent and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was really professional and certainly knew what he was doing. He downloaded all of our streaming programs and showed us how it all worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, polite efficient people. Neat and carried off boxes. Set up remotes and wireless and also soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt & Efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both individuals were Excelllent! They were also very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Samsung television is a pain in the butt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung television that we bought did have a clear sound, so that was a good feature; however the volume had much to be desired. It sounded "hollowed out" if you would. We bought the TV anyway because we needed a television; I was dying for one,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific service..fast and Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was prompt and terrific. Fixed my issues in a timely fashion. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable professionals and expedience in completing the project, outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to do our installations were friendly, knowledgeable and so helpful. I highly recommend them ... Especially if you are technically challenged as I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv , and my Denon receiver , and my new blu ray player. It was a very good idea to have them install it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job - I was on a business trip and they did fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Setup Went Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived on time and went right to work. Wasn't afraid of my dogs and took care to put booties on over his shoes. Pretty much had everything ready to go in about 30 minutes or so. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was done quickly and professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents did an outstanding job. Very pleased! Both were very knowledgeable and they Andre all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and knew what they were doing. Very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tec Jeff and his assistant was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was great and professional. Jeff and his associate knew there job. Highly recommended!!!! Thank you best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy TV connect and setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a very good job eating up my TV and connecting all my streaming devices. They were here for an hour and 15 minutes for setup. They connected my cable and my Apple TV 4K. They also set up my sound bar. Good job overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very competent and professional. He replaced our existing wall mount and made sure the new one was level and securely fastened to the wall. We opted for a fixed mount. He went through all of the set-up procedures and explained how to use the remotes. My wife was initially concerned about the cost, but after seeing the finished results she agreed that it was a good idea to have it done by the Geek Squad. Very pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made it Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs that were knowledgeable and extremely helpful.

    I would recommend this to a friend
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