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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 18,772 reviews
  • Rated 5 out of 5 stars

    Samsung TV, Soundbar and Cable box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and set everything up very pleased with service and products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showed Up and Showed Out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks that showed up really SHOWED UP! They were super smart and accommodating. They quickly assessed the problem, fixed it, and took off-they we’re supposed to be off that day, but answered my distress call. Much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job in and out in fifteen minutes knew what to do and did it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let them connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has connected all of my flat screen televisions; some on multiple occasions because of moving! Once completed, everything works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They two guys we had were both very professional and knowledgeable in their area of expertise. So far everything is working fantastically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the help we recieved from the young men. They got usup and running and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by the Geek Squad. Great communication in keeping me informed. Very easy to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. I had problems with my WiFi so had to wait for ATT to come get it straightened out but they explained everything as well as they could. Would like to have had another visit after all was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent excellent excellent professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup and training went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went smoothly, they respected my home and setup the tv with no problems. They then showed me how to use the system and took the empty box and filling when they left. They also moved my old big screen tv to another room on the same floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made sure I understood all of the "gadgets"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being electronically challenged the Geek Squad guy made sure I knew what I could do with the remote buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need a user's manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. But I would appreciate receiving a user's manual. The only way I can get the most out of my new tv is by trial and error, and that's no end of frustration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, finish quickly and when they finish explain all process and what they did on the tv installation, and explain how to work with my new samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they set my 77A9G up on my credenza with out a flaw, very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good experience. The installers were personable, helpful and knowlegeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Service Men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service …They be sure that they show you what item looks like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV and explained how to operate it. He was helpful answering all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of TV and Connect Setup. They were very knowledgeable and answered all the questions I had. TV is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and efficient and very helpful in setting up our new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    connected TV to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. However, several hidden connecting wires are now showing from behind wall mounted TV

    I would recommend this to a friend
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