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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 18,772 reviews
  • Rated 5 out of 5 stars

    Great Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the TV and other devices in a matter of mins. He explained how to work ever thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my tv and internet very fast and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable! That is a quality that we don’t see enough of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was great. they were on time and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went smoothly and delivery was on time....great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up everything. Even moved and reset existing tv’s in other reems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Very personable. Installation was quick and problem free. They were very patient responding to our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and handle our questions regarding the 55" Sony TV installation - He also added our streaming apps. Unfortunately, we are still having problems transferring to the streaming apps from the remote input button, not functioning and we keep seeing the TV HMI2 flashing on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly professional and knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time, ready to go and were professional. They were pateince with me and insured I understood all the set ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job - knowledgeable, patient - much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and complete set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and competent assembly and set-up. The Geeks even set up the TV and soundbar so that I could use my AT&T remote for all general picture & sound use with just the one remote. I've only had to use the separate Samsung TV remote to access the Samsung settings and tweak the picture color tone to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly, professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very professional, wore their (COVID) masks, handled my new TV very carefully. One opened the box, the other put the parts together. They worked as a team, and installed the TV very quickly, explaining each step to me as they went. They explained operation of the TV, programed it to my cable service and DVD, and explained that as well. They cleaned up all the packaging and took it away, leaving my room clean and in perfect order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this service. Comes in so handy when youneed it the most. I use mine all the time. Best Purchase I ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very efficient, installed it fast and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient, courteous, knowledgeable technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work greatly appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad man (I think his name was Brandon) did a great job installing the TV, had the proper "feet" for it (since the ones that came with the TV didn't fit my stand) and patiently showed me how to use both remotes and switch back and forth. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up for TV and DVD player seemed easy. Detailed instructions were provided. I'm planning on using the geek squad for my computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set my TV up and explained how to use it. Connected my free service offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the tv and explained the remote functions plainly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They set up my ESPN+ so it was easy to get into.

    I would recommend this to a friend
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