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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 18,772 reviews
  • Rated 5 out of 5 stars

    72 in smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad fellas installed it and got it hooked up perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV set up properly, connected and new remote explained thoroughly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer was quick and gave good info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv and 4K was new to me. are tech was fast in setting up and gave me me all the info to get started

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and fast, very friendly tech didn't leave until all my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv & connected all devices. Thorough demonstration for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Can I Do?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ross did an excellent job of keeping me informed of his arrival. Also did a good job connecting my tv antenna. However, it cost me $50 along with my $200 annual membership fee to have him come out and spend less than an hour connecting my antenna. It turns out I had to purchase an amplifier to connect to my antenna so will I have to pay another $50 to have someone come out and attach it to the antenna?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the new TV quickly and made sure it was all working properly - well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are prompt, knowledgeable, and quickly installed my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and installed my new TV. They explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick Geek Set up. Nice neat job.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up crew was right on time and very knowledgeable about the setup. Took care of being very quick and instructed us on tv usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really are professionals.... they were knowledgeable, quick and friendly. I was impressed with the installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, competent and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was awesome. They were here on time and quick to get things up and running. They went over what I needed to know and answered all my additional questions. They were knowledgeable and professional. Gave me their email if I had any follow up questions. I highly recommend using their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly! Very courteous and spent time with us explaining all the details of our new 75" television. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set-up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent unboxed and set up my TV explained how to operate and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing and showing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good hooking up all items and TV looks great in our cabinet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the installer was very informative and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very on spot about the oroducts, professional, answered all of my questions and gave me very good suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs (Carlos and David?) who installed my tv thoroughly understood the tv and guided me through the set up process including loading up my streaming apps. Great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out to hook up are TV did a great job. This took no time to install. Very happy with service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and did an excellent job of installing my TV. Couldn't as for any better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was totally involved in helping to make sure the installation was done right and all the capabilities were fully explaind

    I would recommend this to a friend
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