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Customer reviews

Rating 4.7 out of 5 stars with 18773 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 18,773 reviews
  • Rated 5 out of 5 stars

    Very good work, very helpful in explaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers vey good at their job, placement was perfect, explained use of smart tv...excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and set-up my new TV yesterday. The guy was very thorough and professional. Highly recommend you use the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up early (with notification) which was great. They hooked up my new TV and did initial setup in a timely, professional and knowledgeable manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorable Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johel checked the TV installation and made the appropriate adjustments for our needs. He took the time to explain the workings and also gave us troubleshooting recommendations as this is the first LG TV for us. Johel is personable, efficient and professional. He is an asset to your company and should be considered as a valuable employee. Wish we could give him more than 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and did a great job! He also showed us some features of our new TV!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv was reprogrammed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantino did a good job in programming my new LG TV...he showed mr how to use remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the service provided by my technician. He was thorough and set everything up the way I wanted. Really knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my TV and components: sound bar, satellite box, wireless router and blu ray. Good value as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has great experience. They explained how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John is knowledgeable, courteous, and gives exceptional service. He is an asset to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks...Everything in a Short time Span

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOTH of the Geek Service Reps Were Fantastic in EVERYTHING they did on my TV set up along with the Sound Bar and Especially the PS5 for my Grandson...It was a Surprise for him...The WHOLE package...He Loved it and the Service Reps were THE BEST. Alex put my wifes 82" TV set up at the Lake a Few years ago...Thank You...Great Job....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient and solid work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took kind of a while before I could get an appointment for the install, but the install itself was great. The guys were professional, quick, super skilled, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional rep who explained everything in a clear and concise manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed, built, connected, and got working 2 "smart TVs" and showed me how they worked, thoroughly. When done, they cleaned things up and left, leaving me with 2 new functional TVs. They had informed me so thoroughly what to do and how they worked, they worked perfectly! A great, helpful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv were efficient and exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stephen Michaels quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Stephen Michaels came hauled away my old tv. He brought in my new Samsung smart tv. He hooked it up explained everything to me . He was excellent. He told me if I needed anymore help to call him. I called I was having trouble getting my WI-FI password in. He came back and put in my password after he got off from work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Fast putting up our new 75”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up our 75” TV They were so helpful & didn’t leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY INSTALLED AND SHOWED ME WHAT TO DO.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY MOVED MY OLD ONE AND INSTALLED THE NEW TV AND ALL EXTRAS WITH IT IN A SHORT TIME. I HAVE HAD ZERO PROBLEMS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work performed as expected from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service provided was very good with new TV set up without problems and it works as expected. Old TV was hauled away and squad members were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents unboxed and set up the new TV with no problems. It was a very quick installation.

    I would recommend this to a friend
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