Customer Ratings & Reviews

Did a good job of setting up and explaining how to use the TV.

unpacked everything hooked up dvd player and sound bar showed me how to use everything and took trash away they were great

Both installers arrived on time and did an excellent and professional job.

the best buy guys were so polite and helpful, Set up my new TV and programed it too

The agents were very professional and helped me through the whole process. I am satisfied.

Top notch crew... really knew their stuff.. I coulda done it myself but delivered and set up was not in my cards

Derin had professional and interpersonal skills when setting up my Sony 65 inch TV. Excellent service. I later found out that when I turn on the TV, the screen that comes on is the Prime/Netflex screen. I have to click the Sony remote to get to the TV. Can Geek set it up so the TV comes on first...this would save me an extra click everytime I turn on the TV

We had the Geek Squad set up 2 tv's. The first team did a good job but did not set up streaming correctly. The 2nd team was very good but neglected to set up streaming correctly. The 3rd team was excellent. Set up streaming on both tv's and explained the remote functions. Those guys did a great job.+

Wow Super easy . I would have them do itv again. Very clean, fast, very polite,

The Geek Squad representative made recommendations on placement of TV and mount to use. Was knowledgeable and efficient with the install.

the installation guy was courteous, prompt, and informative. i bought stuff i didn't need, and he was honest, explaining why.

Right out of the box a job well done. We hooked up to my new stereo system and all went smoothly from the minute we turned the system on.

We are so happy that we had Geek Squad install our new smart TV. They helped us understand all options and made sure we had the equipment needed to get the results we were looking for. These agents were not leaving until everything was PERFECT! They took the time to explain how to operate each piece of equipment until we got it. (No easy task!) While they were here, they were like family. So nice and helpful. Far exceeded our expectations!

This was a seamless purchase with Best Buy. The mount works awesome and the installers were professional and great to talk to. Very Knowledgeable.

Agents relocated one TV to another room and installed perfectly.

Lovely tv great picture, great price, the only place I would buy a tv from

I AM NOT TECH SAVVY SO THIS SERVICE WAS GREAT FOR ME. THEY WERE VERY NEAT, THOUROUGH AND EXPLAINED EVERTHING VERY WELL.

Put it right where I wanted it and were professional.

They delivered the tv on time on the same day, great service, and they left with the tv running perfectly

The installer set everything up for me in a professional manner.