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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 18,772 reviews
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fast and professional job installing the TV. It would have taken me several hours to figure out the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In with the new,out with the old!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly and polite.They set up my 50"TV and connected to my exciting remote as requested,and removed the old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek came and installed my tv and sound bar in minutes. Hi was professional and very knowledgeable of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service by Lacy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacy took the time to look over the TV and found it was damaged. Went back to the store to get a different one and helped me do the even exchange. Called to let me know when she was on her way back. Installation was done and operation was explained to me - very pleasant. The original scheduling was an issue and had to be rescheduled - I received several confusing texts about rescheduling - one of them was at 1:00 a.m.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job They installed the Tv and made it look easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sales rep and Geed Squad tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taz the sales representative was wonderful! Very knowledgeable and very customer service oriented. Treated us great!. The Geek Squad tech was great also! Brandon was very professional , quick and connected all items quickly and we very much appreciated his attitude and customer service qualities!1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help from The Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed tv and sound bar and explained streaming protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were very efficient in unpackaging and setting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and efficient. They know what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquadFan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons that I bought the TV from Best Buy is because of the Geek Squad installation service. They are communicative, on-time and supportive. Set-up the TV, did the software update, helped make sure all the other programs were added and worked properly. Great service with peace of mind knowing it will be done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad we chose the geek squad. They were punctual and polite. They worked well with each other and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficiently connected new TV and new Apple TV together with cable box and DVD player. Provided excellent tutorial on how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Matthew Myers and Robert Tegge did an excellent job removing the old TV and setting up the new one. They hooked up the DVD player, and even ran their sweeper when they were done! Excellent job! Very satisfied with the whole job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees were very professional, and did a great job installing my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a pleasure.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruben, was extremely good at, Explaining everything and was neat. Got things going and cleaned everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad know their stuff

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want piece of mind about purchasing a TV and a great set-up, look no further than the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job getting my tv up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provided step through instruction and advice in addition to answering any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and helpful. Installation went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were knowledgeable and quick I was very happy with this service I woul definitely do it agy

    I would recommend this to a friend
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