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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 18,772 reviews
  • Rated 5 out of 5 stars

    Simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not tech inclined. And using the Geek Squad to put things together is a "no brainer". Saves a lot of aggravation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set it up for us....great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy with our samsung 75 inch tv And it is a beautiful picture and great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my 70" TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV people were knowledgeable and set up everything fine. Very polite and neat. Took all the packaging with them and explained the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job in Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upset with Best Buy as they kept changing appointment on me. However, the independent contractor that they used were wonderful, on time, friendly, answered al questions, cleaned up all and should be used alot by Geek Squad to fill in the demand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great from start to finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who delivered and installed my TV set it up very quickly. He was extremely polite and knew exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED TV delivery and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a perfect delivery, mounting, wiring, and orienting me to the operations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install by professional people! I would highly recommend this to anyone buying a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with scheduling the service on my new television. Very helpful with questions and thorough with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job connecting the TV and peripherals, and explained using controls in a manner we understood,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick. Guys knew what they were doing. They added apps that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My replacement TV arrived in a week and they set it up. They were respectable to my home, efficient and friendly. I will always keep an extended warranty on my products that I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Saved Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new "Smart TV" and it was smarter than me. I needed to hook up a VCR and couldn't figure out how to cable it or set it up correctly because Smart TVs aren't set up to be joined to dumb VCRs. The Geek Squad got into hidden set up menus on the Smart TV and had it configured in just a few minutes. Then they graciously cleaned up the menus on the TV for us so only the menus we needed would appear. Finally, they were kind enough to recycle my old TV for me, saving me a trip to the recycler!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great! They quick clean and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great jog mounting the tv to our wall. A lot more to it than people realize as far as electrical aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charlie K was the best technician I have ever had he went above and beyond to make sure everything was working properly. If for some reason, I ever need a technician I will ask for him only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They came, set everything up no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys had done enough setups that things went quickly and smoothly. Saved me a lot of time and worry. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation in a flash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents provided professional tips as they swiftly installed our new product. What more could we ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress-free set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect service to reduce stress for those of us who need technical assistance. The agent who came to my home was amazing! He was knowledgeable, efficient and patiently answered all my questions. By the time he left I was all set-up and ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 75" Nano90 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 75" LG Nano90 tv and very happy with it. Beautiful color, true to life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our install. Very professional job and explained everything to me . Showed me how to us controles.

    I would recommend this to a friend
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