Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 18,772 reviews
  • Rated 5 out of 5 stars

    Knowledgeable Techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was set to the wrong settings to begin with.....Tech set everything as it should be so I could have the best sound and picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased LG - 77" Class B3 Series OLED 4K UHD Smart webOS TV on 19 Dec and Geek Sq delivered and setup on 21 Dec. Tyler and Juwann of the Geek Sq did a great job getting everything setup. Works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line pro installation, well worth it to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my two TVs mounted on the wal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer took great care in making sure the TVs were straight on the walls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV but Hand Remote will break eventually

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Clarity and picture definition. The only reason I took off 1 star is the remote "Enter" button broke in a year and half of normal use. There are no controll buttons on the tv set itself. I would suggest to buy an extra remote controll from the beginning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our TV quickly. He also explained how to operate this TV. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very efficient and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV installed and the tech was Excellent He was prompt, knowledgeable and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and painless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful team that came to hook up my tv .Answered every question !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Set up my tv in a few minutes and then took the time to go over operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv setup

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician set up the smart tv and ensured we understood the basic functions...very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took the Pressure Off My Shoulders

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted the TV so well and did it quickly! We had the wrong part on hand and it was nice that Geek Squad had it on them ready to go so we didn't have to reschedule for a later date. They check in with to make sure it will be at the desired placement before installing then they go over how to use the device making sure you understand every step of the way. Great service! I do wish they had an availability closer to our purchase date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always call my Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, efficient, respectful and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job replacing my broken 70" with the new 75. My issue is that i have paid for the Geek Squad service for the last 5 years and now it also costs me $200 extra for their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-site Television Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician found the problem, made me aware if cause and resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have asked for a more efficient team to install my new TV. It took very little to,e They made sure I knew how to operate everything before they left. Couldn’t be happier with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SET UP...#1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Setup service was right on point, they did a great job, thanks guys...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad knows their stuff!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad for the installation, set up and connecting of all of your devices. They are also very good at showing you how to use your devices and I’m very happy with the quality of work the team provided! They really know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelelnt Set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out as promised. The was was done professionally and quickly. They also explained the operation, setup and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a bump everything went smooth, geek squad is expensive for a simple setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Planning by my techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys (Rich and Matt) who delivered and installed my TV were friendly, courteous and efficient! They came prepared for the unexpected-my new TV had legs that did not fit on my TV stand-they had a solution on the truck! They installed a swivel base that worked perfectly. So glad a second trip was avoided!

    I would recommend this to a friend
Sponsored