Customer Ratings & Reviews

I had a 65" tv delivered and set-up with them hauling away a broken 55" tv. The two techs were courteous and they were efficient during the process. While the coat is a bit pricey, it was well worth it to have them do the installation.

Agent was very pleasant and knowledgeable set up everything in a very efficient way and was eye pleasing set up as well. .

The Geek squad know what they are doing so your not spending time reading trying to figure it out.

The two men who setup my two TVs were professional, friendly and treated my TVs as if they were their own.

The Geek Squader was very thorough at installing my Smart TV and surge protector. He was nice and answered my questions about the TV.

install of all equipment done well and on time. worked well

Geek Squad representative was very helpful and showed me all of the functions of the TV. Very good service.

Geek Squad Agents installed our new 75" television on a Saturday morning. They had all it unboxed, installed, accessories hooked up, updated and verified all tools worked in less than 30 minutes. I was IMPRESSED.

The agent mounted to the TV connected all my toys even connected to soundbar great work

The agents set up and discarded all materials real professional

Extra points given for being very nice and helpful and wearing shoe covers. Points taken away for not double checking to make sure everything worked after the first trip. The Geek Squad was out and upgraded our WiFi system and modem and installed Apple TV. I would have given them more stars if everything had worked properly after the first visit. Unfortunately it didn’t and they had to come back out to diagnose the problem. Turns out the modem BB recommended for us didn’t work properly with the WiFi system they recommended. We replaced the modem and spent quite a bit of our own time getting everything to work. It’s working now and is a big improvement over what we had previously.

Great help for set up. Very thankful for the help. Tied all the cords so was neat

Getting Geek Squad support is the BEST DECISION I made when I wanted to upgrade my 2008 home theatre (also from Best Buy). I am amazed and in awe of the professionalism, abilities, efficiency and knowledge base of my installer Elvin Lopez in setting it all up to 2022 standards. What I thought could not be done, he did it. Thank you Elvin!

The young men that delivered and set up our TV and soundbar did a tremendous job. Very knowledgeable and professional.

The guys that hooked me up were very knowledgeable and helpful

Very impressive. The Geek Squad were polite and very knowledge. Did not leave our house until everything was working perfectly.

The geek squad person showed up on time. He was very efficient. Installed both our TV and stand to our satisfaction. He also went over how to use the remote to make best use of our new equipment.

Installers were fast efficient and super friendly.

Great job in setting up my TV and connecting all devices.

Everything went pretty smoothly in replacing the TV that wea being replaced. All the old hardware cables plugged right in. Needed a fiber optic sound cable as the old one was a little bit short. Little disappointed in very little explanation was given in explaing the function of the TV in conjunction with Warner cable and DVR and Am FM tuner. So much so after the Geek squad left I hit a button on the LG remote and screen had just snow. Called them up and they said they were at another call and would call me back. While waiting for call started to play around with settings and got it working by putting it back on cable. Because of the snow on the screen the menu item with input choices is very had to see.