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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 18,772 reviews
  • Rated 5 out of 5 stars

    TV was installed and we were sown how to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians set up the tv, made all the connections and took away the old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam, the Geek Squad installer, delivered, set up and explained the new tv. He was prompt, courteous and very competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job. Very nice and professional Would recommend the Geek squad to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Keep getting Bigger TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and price make a new TV a win win situation. Love the TV. Easy to learn and use. Good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install quick and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV and set it up for use, explaining all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected two TV's and synced my remotes. They assisted with the setup to make sure everything was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy really took his time and showed us how to work the TV, which was VERY helpful since this is our first smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team sent to our home was very helpful! They were efficient, friendly, knew their jobs, and product, too.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted both my large tv and set up my smaller tv in no time! Super nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Perfect NEW TV Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally pleased with my new TV, 55’ SAMSUNG Crystal ULTRA HD.. The delivery and professional set up was perfect for me. Enhanced my TV watching experience to a wonderful pique. And the sale price was right in my range ..a perfect purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in the store was very good. The sound in my home was even better. True theater quality acoustics. I’m impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed the TV from the BIG box, set up TV, removed and cleaned up all packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very helpful and knowledgeable. He knew exactly what to do and how to do it very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick, knowledgable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time and were very efficient. They were patient and willing to repeat information regarding installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The set up was quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my television, and my wireless sound bar and woofer. Answered any and all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite, and professional. Answered all my questions, without hesitation. Cleaned up every single piece of unneeded cardboard/paper. A pleasure to work with. I later mentioned that the voice and lip movement of TV characters was "out of sync". I was contacted immediately, and an appointment has been scheduled to correct the matter. I am definitely a "satisfied customer".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Response for an appropriate agent was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the agent was changed to Ricky, all went well. He and helper were efficient, professional and explained things to us. As elderly customers, I do think the charge may have been a little high, but ended up all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my Father, as his previous TV had gone out. He likes this TV and operates it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are professional and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks hooked up my new smart TV. They gave me a tutorial on how to navigate the features such as YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job was done perfectly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setting up up my Tv went very smoothly. The installer was very pleasant and knew what he was doing.

    I would recommend this to a friend
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