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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 18,772 reviews
  • Rated 5 out of 5 stars

    He came, he saw, he conquered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and then he left. What would have taken me hours to do, the installer did in about half an hour. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service. On time schedule. They gave excellent advice on how to use equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new TV profesionally and quickly. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sony TV that works flawlessly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the Harmony Remote has made the use of multiple devices so less complicated and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a very good job connecting our tv. and showing us how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would give more stars if I could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say worth every penny!! He was professional and knowledgeable. Very friendly and helpful. Set my TV up to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very helpful and installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed all of my equipment and program it. They made sure I knew how to use it before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed - so it was a seamless installation for us. The "squad" came on time, they were courteous and thorough. The soundbar was did not sync up with TV however and we didn't discover the problem until after the squad left. The next technician figured out the problem and fixed it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service from tech who set up our tv would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea for an older parent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom was shopping for a new 60" TV and I suggested she purchase it from Best buy due to the added extra service to install and connect her new TV to the internet and show her the remote and all. Typically, she would have to wait on me to visit her in Jersey (I live in GA) to connect everything. I love Best Buy's services. I've also used Geek Squad to go to her home to fix a laptop I purchased for her from Best buy. They're a life saver. Thanks Best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim's TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable! very patient explaining things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle-free installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation proceeded smoothly with all my questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two tv geeks from Best Buy set up my new Smart Toshiba Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what I would do without my Geeks. The gentlemen came on time, hung our television and made a few adjustments. They both graciously answered all of our questions. I hope they both come back next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote reviewed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician reviewed our items of usage for all remotes used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job; neat, respectful, and it all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well we are not fine yet. Something to do with Samsung being down at the time of set up. They are coming back Sunday to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dey my Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, polite, efficient, and friendly service. I would recommend the Geek Squad (specifically from Panama City) for any installation or in house service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad again was invaluable in making our new TV insulation a success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered our questions, then returned a few days later for a problem and stayed with it.

    I would recommend this to a friend
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