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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 18,772 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad Seevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas was excellent!! He was knowledgeable & had the tv set up quickly, hooked up the Blu-ray player & helped me set up my streaming apps!! He explained how to move between the Tv & streaming apps to my Cox cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed my TV were fantastic! Explained everything, asked how I wanted it mounted and then did it perfectly, and walked me through the who process. I highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to have Geek Squad set up our TV... and VERY happy we did. He was efficient, knowledgeable, helpful, neat and all around GREAT delivery. Showed us some tips and helped us decide on better cables and the DVD player. Was honest and upfront about information regarding the TV. Helped us decide to purchase the extended warranty. Would NOT have wanted to set up this TV by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did our installation were great. They made sure all of our needs were met before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer hucked up my devises and external speakers & made sure they all were working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came was very efficient, helpful, and pleasant. He answered all questions and concerns we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who set up my tv were very well trained. Very helpful answering my questions. THANKS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a really good job connecting our t.v. They were very knowledgeable and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people. Conducted themselves respectfully. Did a great job & were fast. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two young men that delivered my TV and installed it know a whole lot more than the sales staff. They were able to tell us about everything we needed and answered all of our questions about how to do things and access items on the TV and told us things about the TV that should have been told to us when we bought it in the store. You need to have them train the sales people on what to tell customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgeable. Installed my TV quickly and they were very helpful in setting the connections and use of the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and personable professional technicians set up my tv and sound bar. One drawback was that it seemed as though there was a separate charge for every minor thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul (from the Geek Squad) and his #2 arrived on time, determined what we needed done, and where we wanted it done, and proceeded to do exactly what we wanted. They were efficient, effective, and most importantly, they were personable. We couldn't be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient. Spent a lot of time making sure all TVs worked after setting up new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time, set up everything carefully, and explained how to work the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient knowledgeable was able to connect all components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe delivered the TV, was efficient and very knowledgeable. Answered all questions we had without hesitation. Jared fixed up our printer, absolutely a sweetheart. He knew we were having difficulty with a delivery and called later that evening to see how we made out with it. Thank you Jared the world needs more people like you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Troubleshooting Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was a big help in setting up my recent purchase of a 4K television. While the Smart TV instructions are easy to follow, as this was my first smart television purchase I didn't want to improperly activate my tv, and during the install period the Geek Squad techs were extremely supportive. I'd highly recommend using Geek Squad if you have any concerns as to activation of a new purchase, as their technicians are very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation, mounting of two HDTVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an excellent job and arrived right on time. He set everything up and I am very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV on the stand and connected it to the Blu-ray player, sound bar and cable box. Because of a cable wiring issue could not get TV to work until AT&T came out to fix it. Did not get good directions on how TV was supposed to work with cable & new remote. Because TV did not work without cable the agent seemed to be in a hurry to leave.

    I would recommend this to a friend
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